Abdul Kadir
Leadership Focused
Panchkula
Summary
Dynamic and results-driven hotelier committed to achieving excellence in the hospitality industry. Proven ability to inspire and lead teams toward shared goals while fostering a positive and productive work environment. Passionate about delivering exceptional guest experiences and continuously improving operational efficiency. Strategic thinker dedicated to driving success through innovative solutions and effective leadership.
Overview
13
13
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Front Office Manager
Holymont Udaipur
09.2025 - Current
- Resolved guest complaints professionally, maintaining positive relationships with guestfor future business opportunities.
- Implemented staff training programs, improving employee performance and team cohesion.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
Front Office Manager
Punarnava Resort & Spa Dehradun
04.2024 - 07.2025
- 200 keys
- Handling all department in Absence of General Manager.
- Training and Development Staff Management
- Inventory Management
- Budgeting and Financial Management
- Guests Relationship Management
Front Office Manager
The View (Zahara Group of Hotels)
01.2024 - 04.2024
- Training and Development
- Staff Management
- Inventory Management
- Budgeting and Financial Management
- Guests Relationship Management
Assistant Front Office Manager
ITC Welcomhotel Bella Vista
01.2022 - 01.2023
- Assist Quality manager with Audits & Reports
- Handling Front office operations from pre-opening to decommissioning of project.
- Planning and implementing training
Asst. Front Office Manager
Aloft Starwood Hotels & Resorts
01.2018 - 01.2022
- 175 keys
Front Office Duty Manager
Ramada Plaza By Wyndham
01.2017 - 01.2018
- 120 keys
Front Office Executive
Aloft Starwood Hotels & Resorts
01.2014 - 01.2017
- 175 keys
Front Office Associate
Park Plaza Hotels & Resorts
01.2013 - 01.2014
- 138 keys
Education
Diploma - Hotel Management
CIHMCT
Chandigarh, India 04.2001 -
Skills
MS Office, Opera PMS, IDS
Hospitality Functions
Team Leading and Training
Certification
Certified Fire Warden till 2025
AWARD/ RECOGNITION
SPG Champion - 2014, Awarded for Commitment, Punctuality & positive Attitude -2016, Multiple recognition in guest surveys and Trip Advisor (10 times in 6 Months - Rotana), Star of the Month July 2016 (For upselling and guest engagement)
Timeline
Front Office Manager
Holymont Udaipur
09.2025 - Current
Front Office Manager
Punarnava Resort & Spa Dehradun
04.2024 - 07.2025
Front Office Manager
The View (Zahara Group of Hotels)
01.2024 - 04.2024
Assistant Front Office Manager
ITC Welcomhotel Bella Vista
01.2022 - 01.2023
Asst. Front Office Manager
Aloft Starwood Hotels & Resorts
01.2018 - 01.2022
Front Office Duty Manager
Ramada Plaza By Wyndham
01.2017 - 01.2018
Front Office Executive
Aloft Starwood Hotels & Resorts
01.2014 - 01.2017
Front Office Associate
Park Plaza Hotels & Resorts
01.2013 - 01.2014
Diploma - Hotel Management
CIHMCT
04.2001 -