Abdul Kadir
Leadership Focused
Panchkula
Summary
Dynamic and results-driven hotelier committed to achieving excellence in the hospitality industry. Proven ability to inspire and lead teams toward shared goals while fostering a positive and productive work environment. Passionate about delivering exceptional guest experiences and continuously improving operational efficiency. Strategic thinker dedicated to driving success through innovative solutions and effective leadership.
Overview
2
2
Languages
2
2
Certifications
13
13
years of professional experience
Work History
Front Office Manager
Holymont Udaipur
09.2025 - Current
- Resolved guest complaints professionally, maintaining positive relationships with guestfor future business opportunities.
- Implemented staff training programs, improving employee performance and team cohesion.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
Front Office Manager
Punarnava Resort & Spa Dehradun
04.2024 - 07.2025
- 200 keys
- Handling all department in Absence of General Manager.
- Training and Development Staff Management
- Inventory Management
- Budgeting and Financial Management
- Guests Relationship Management
Front Office Manager
The View (Zahara Group of Hotels)
01.2024 - 04.2024
- Training and Development
- Staff Management
- Inventory Management
- Budgeting and Financial Management
- Guests Relationship Management
Assistant Front Office Manager
ITC Welcomhotel Bella Vista
01.2022 - 01.2023
- Assist Quality manager with Audits & Reports
- Handling Front office operations from pre-opening to decommissioning of project.
- Planning and implementing training
Asst. Front Office Manager
Aloft Starwood Hotels & Resorts
01.2018 - 01.2022
- 175 keys
Front Office Duty Manager
Ramada Plaza By Wyndham
01.2017 - 01.2018
- 120 keys
Front Office Executive
Aloft Starwood Hotels & Resorts
01.2014 - 01.2017
- 175 keys
Front Office Associate
Park Plaza Hotels & Resorts
01.2013 - 01.2014
- 138 keys
Education
Diploma - Hotel Management
CIHMCT
Chandigarh, India 04.2001 -
Skills
MS Office, Opera PMS, IDS
Hospitality Functions
Team Leading and Training
Certification
Certified Fire Warden till 2025
AWARD/ RECOGNITION
SPG Champion - 2014, Awarded for Commitment, Punctuality & positive Attitude -2016, Multiple recognition in guest surveys and Trip Advisor (10 times in 6 Months - Rotana), Star of the Month July 2016 (For upselling and guest engagement)
Timeline
Front Office Manager
Holymont Udaipur
09.2025 - Current
Front Office Manager
Punarnava Resort & Spa Dehradun
04.2024 - 07.2025
Front Office Manager
The View (Zahara Group of Hotels)
01.2024 - 04.2024
Assistant Front Office Manager
ITC Welcomhotel Bella Vista
01.2022 - 01.2023
Asst. Front Office Manager
Aloft Starwood Hotels & Resorts
01.2018 - 01.2022
Front Office Duty Manager
Ramada Plaza By Wyndham
01.2017 - 01.2018
Front Office Executive
Aloft Starwood Hotels & Resorts
01.2014 - 01.2017
Front Office Associate
Park Plaza Hotels & Resorts
01.2013 - 01.2014
Diploma - Hotel Management
CIHMCT
04.2001 -