Abdul Rehman Khan
Mumbai
Summary
Driven Key Associate Relationship Manager focused on deepening client relationships and acquisition by providing superior service and support. An outgoing and ambitious MBA professional with 3+ years of experience in Insurance industry, seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Key Associate Relationship Manager
ICICI Prudential Life Insurance
07.2022 - Current
- Managed relationship with multiple brokers and more than 500+ advisors by providing personalized solution to drive business success.
- Conducted intensive training programme for channel partners and advisors.
- Mentored 5+ juniors, improving their client management skills and contributing to the overall department success.
- Met sales target consistently by positively engaging customers by delivering high level of service.
- Handled post-sales support, ensuring clients satisfaction.
Customer Service Advisor
EbixCash
06.2021 - 07.2022
- Cold and warm call prospective clients to establish new business.
- Maintain in-depth knowledge of multiple products in order to accurately respond and effectively recommend correct offerings.
- Follow up with established customers for cross selling.
- Created customer data base with detailed notes to review on future calls in order to cement relationship with key clients and maintain revenue stream.
- Awarded thrice as employee of the month for exceptional performance.
Business Development Executive
Sarang Maritime Logistics Pvt Ltd
05.2019 - 04.2022
- Identified new business opportunities through cold calling, networking, marketing and prospective database lead.
- Developed and maintained strong working relationships with professional within assigned territory.
- Reviewed client concerns and recommended appropriate changes to supervisor.
- Maintained clients information and account in company database.
- Negotiated favorable contract terms with vendors and service providers, reducing costs while maintaining quality standards.
- Fostered lasting relationship with clients through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
Post Graduate Diploma In Business Management - Marketing
Rizvi Academy of Management
Mumbai04.2019
Bachelor Of Commerce - Accounting And Business Management
Guru Nanak Khalsa College
Mumbai04.2017
High School -
Our Lady of Fatima High School
Mumbai05.2012
Skills
Team Leadership
Sales & Business Development
Client Acquisition
Relationship Building
Account Management
Customer Service
Accomplishments
- Awarded thrice as Employee of the month in EbixCash for closing high revenue business.
- Awarded as the Anniversary Superstar in ICICI Prudential Life Insurance in 2023.
- Awarded and Qualified as the 2nd top performer for Dubai Trip.
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Marathi
Upper intermediate (B2)
Timeline
Key Associate Relationship Manager
ICICI Prudential Life Insurance
07.2022 - Current
Customer Service Advisor
EbixCash
06.2021 - 07.2022
Business Development Executive
Sarang Maritime Logistics Pvt Ltd
05.2019 - 04.2022
Post Graduate Diploma In Business Management - Marketing
Rizvi Academy of Management
Bachelor Of Commerce - Accounting And Business Management
Guru Nanak Khalsa College
High School -
Our Lady of Fatima High School
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