Singing
ABHIJEET BARUA
Key Account Manager
Ghaizabad
Summary
Dynamic Key Account Manager with 2 years' experience and a strong background playing a vital role in the development, management, growth and retention of key accounts. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline-driven environments. Self-motivated,Relationship building and closing expert. Successful in new account acquisition and growing existing account sales.
Due to work experience as an Account manager I always up to a challenge whatever the Situation, I tend to excel in Leadership Roles as well as client service. I have excellent track record not only in driving incidents to the resolution but also developing other team mates in the direction to succeed.
Being diligent I am able to work in any kind of environment with strong determination and motivation and will prove an asset for the company.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Key Account Manager
NoBrokerHood
Noida
08.2020 - Current
- 1-Responsible for maintaining & sustaining a long-term relationship with every on-boarded apartment owner in a particular geographical region or territory assigned.
- 2-Responsible for post sales support and escalation management.
- 3-Up selling On-boarded clients with respect to better plans and benefits.
- 4-Proactively ensure highest levels of Client Satisfaction to avoid any Disruption the business or End user.
- 5-Acts as the single point of contact for customer
- 6-Maintaining database (CRM, Excel, etc.) of prospective client information
- 7-Educate every client about new plans/ offers.
- 8-Send Key Parameter Monitor (KPM) report to the reporting managers on a daily basis.
- 9-Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- 10-Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
- 11-Coordinated with Inventory departments and vendors for timely delivery of Product.
- 12-Developed and maintained strong working relationships with professionals within assigned territory.
- 13-Built relationships with customers and community to promote long term business growth.
- 14-Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Sales Executive
Elite International
New Delhi
08.2019 - 08.2020
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Developed SWOT analysis and executed targeted sales strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Maintaining database (C.R.M, Excel, etc.) of prospective client information
- Held meetings with director to identify techniques to overcome sales obstacles
Education
BBA - Business
IAMR Group of Institution
Ghaziabad 08.2016 - 05.2019
Skills
Key account management
Business Development
Problem solving
Time management
Decision Making
Adaptability
MS office
Ms Excel
Client servicing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 2-4 staff members.
- Achieved Result by completing Tasks with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Maintain Strong and Long terms relationship with every on-boarded client.
Interests
Gyming
Backpacking
Travelling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Key Account Manager
NoBrokerHood
08.2020 - Current
Sales Executive
Elite International
08.2019 - 08.2020
BBA - Business
IAMR Group of Institution
08.2016 - 05.2019