Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies
Timeline
Generic

ABHIJITH L

Hyderabad

Summary

To secure a challenging and creative position and to commit my skills, abilities, knowledge, and experience to an organization that offers me scope for growth and ultimately entailing Value addition to the organization and opportunities for professional and personal development.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sr Software Engineer

LTIMindtree
10.2023 - 06.2024
  • As Azure Active Directory Engineer, we are responsible for the implementation, management, and maintenance of Azure AD services. This role involves ensuring secure and efficient identity and access management within the Azure cloud environment and supporting the organization's hybrid identity strategy.
  • Proficiency in managing Azure Active Directory (Azure AD) users, groups, and roles, Identity and access management (IAM) principles, App registrations, Single Sign-On (SSO), SAML, OAuth , DNS, DHCP, PaaS, IaaS, Multi-Factor Authentication (MFA), Azure AD Conditional Access policies, Active Directory Federation Services, Active Directory Domain Services & Network Policy Server.
  • Experience with configuring and managing Azure AD Connect and synchronization with on-premises Active Directory.
  • Implement and manage Azure AD Identity Protection and Privileged Identity Management (PIM), Mobile device management (MDM) & Mobile application management (MAM).

Sr Associate Technical Support

Tech Mahindra Business Services (TECHMBS)
02.2021 - 08.2023
  • As IT Global Support Engineer using Azure as the platform are responsible for managing, supporting, and optimizing Azure cloud services for a global organization. We ensure the smooth operation of cloud-based applications, infrastructure, and services, addressing technical issues and providing high-level support to users across different regions.
  • Provide multi-tiered (Level 1, Level 2, and Level 3 via Email, Chat & Call support for Azure-related issues.
  • Diagnose and resolve technical problems involving Virtual machines, Citrix.
  • Work closely with other IT teams, including network, security, and application teams, to ensure seamless integration and operation services.
  • Collaborate with global teams to address region-specific issues and requirements.

Technical Support Executive

Examity India Online proctoring LLP
09.2018 - 02.2021
  • Examity is a leading provider of online proctoring solutions, ensuring the integrity and security of online exams. The roles and responsibilities within Examity cover various aspects, including technical support, proctoring, client services, operations, and management.
  • Provide technical support to test-takers and clients via Email, Chat & Call resolving issues related to the exam platform, connectivity, and software.
  • Monitor system performance and report any issues. Implement and monitor operational policies and procedures to enhance productivity. Implement and maintain security protocols to protect exam data and user information.

Associate Console Support Executive

Tech Mahindra Business Services (TECHMBS)
04.2017 - 01.2018
  • Hosting & De-hosting Cisco and Webex meeting over Internal Channel support.
  • Create PIN Paswword for user's to keep the meetings secure.

Education

Master of Business Administration -

Liverpool Business School
Liverpool
01.2025

B.Com - Computer Science -

J.S.S Arts, Science And Commerce College
Mysore
01.2017

Skills

  • Windows Active Directory
  • Azure Active Directory
  • ITIL/ IAM
  • Servicenow Platform
  • Salesforce Lightning Platform
  • IT Global Support
  • Problem Solving, Collaboration, Creativity & Customer Service

Languages

English, Hindi & Telugu
First Language

Certification

  • AAD Authentication Specialist (L200)

Hobbies

  • Cricket, Research, Travel & Music.

Timeline

Sr Software Engineer

LTIMindtree
10.2023 - 06.2024

Sr Associate Technical Support

Tech Mahindra Business Services (TECHMBS)
02.2021 - 08.2023

Technical Support Executive

Examity India Online proctoring LLP
09.2018 - 02.2021

Associate Console Support Executive

Tech Mahindra Business Services (TECHMBS)
04.2017 - 01.2018

Master of Business Administration -

Liverpool Business School

B.Com - Computer Science -

J.S.S Arts, Science And Commerce College

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ABHIJITH L