Abhijith Suresh
Chalakudy
Summary
Dedicated and customer-focused aspirant with proven expertise in delivering seamless customer solutions. Adept at working in fast-paced, multicultural environments maintaining compliance. Committed to upholding the highest levels of service to enhance customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technical Support Engineer
Zoho Corporation Private Limited
07.2023 - 07.2025
- Company Overview: Zoho Corporation is an Indian multinational technology company that makes business software and web-based business tools.
- Providing on-time technical solutions for customers.
- Collaborated with developers on creating additional features for the cloud based web application.
- Zoho Corporation is an Indian multinational technology company that makes business software and web-based business tools.
Intern
NeST Cyber Campus
01.2022 - 04.2022
- Company Overview: The NeST Cyber Campus honing the talents of fresh graduates, refining engineering skills, and preparing for the challenges of the modern IT landscape.
- Internship in Python for developing a scalable environment.
- The NeST Cyber Campus honing the talents of fresh graduates, refining engineering skills, and preparing for the challenges of the modern IT landscape.
Education
B.Tech - Information Technology
Rajagiri School Of Engineering And Technology
XII - PCM
Saraswathy Vidyanikethan Central School CBSE
Xth - undefined
Saraswathy Vidyanikethan Central School CBSE
Skills
- Zoho Books
- Product knowledge
- Troubleshooting techniques
- Technical documentation
- Remote support
- Process improvement
- Ticket queue software
Certification
Google Technical Support Fundamentals, Google-Coursera
Languages
Malayalam: First Language
English: B1
Hindi: B1
Tamil: A1
References
References available upon request.
Strengths
- Team Work
- Adaptability
- Multi-Linguistic Skills
Timeline
Technical Support Engineer
Zoho Corporation Private Limited
07.2023 - 07.2025
Intern
NeST Cyber Campus
01.2022 - 04.2022
XII - PCM
Saraswathy Vidyanikethan Central School CBSE
Xth - undefined
Saraswathy Vidyanikethan Central School CBSE
B.Tech - Information Technology
Rajagiri School Of Engineering And Technology
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