Abhijith Suresh
Chalakudy
Summary
Dedicated and customer-focused aspirant with proven expertise in delivering seamless customer solutions. Adept at working in fast-paced, multicultural environments maintaining compliance. Committed to upholding the highest levels of service to enhance customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technical Support Engineer
Zoho Corporation Private Limited
07.2023 - 07.2025
- Company Overview: Zoho Corporation is an Indian multinational technology company that makes business software and web-based business tools.
- Providing on-time technical solutions for customers.
- Collaborated with developers on creating additional features for the cloud based web application.
- Zoho Corporation is an Indian multinational technology company that makes business software and web-based business tools.
Intern
NeST Cyber Campus
01.2022 - 04.2022
- Company Overview: The NeST Cyber Campus honing the talents of fresh graduates, refining engineering skills, and preparing for the challenges of the modern IT landscape.
- Internship in Python for developing a scalable environment.
- The NeST Cyber Campus honing the talents of fresh graduates, refining engineering skills, and preparing for the challenges of the modern IT landscape.
Education
B.Tech - Information Technology
Rajagiri School Of Engineering And Technology
XII - PCM
Saraswathy Vidyanikethan Central School CBSE
Xth - undefined
Saraswathy Vidyanikethan Central School CBSE
Skills
- Zoho Books
- Product knowledge
- Troubleshooting techniques
- Technical documentation
- Remote support
- Process improvement
- Ticket queue software
Certification
Google Technical Support Fundamentals, Google-Coursera
Languages
Malayalam: First Language
English: B1
Hindi: B1
Tamil: A1
References
References available upon request.
Strengths
- Team Work
- Adaptability
- Multi-Linguistic Skills
Timeline
Technical Support Engineer
Zoho Corporation Private Limited
07.2023 - 07.2025
Intern
NeST Cyber Campus
01.2022 - 04.2022
XII - PCM
Saraswathy Vidyanikethan Central School CBSE
Xth - undefined
Saraswathy Vidyanikethan Central School CBSE
B.Tech - Information Technology
Rajagiri School Of Engineering And Technology
Similar Profiles
Lourde Immanuel Raju LLourde Immanuel Raju L
Team Leader – Product Support at Zoho Corporation Private LimitedTeam Leader – Product Support at Zoho Corporation Private Limited
Prasanth VPrasanth V
Software Debug Engineer at ZOHO CORPORATION PRIVATE LIMITEDSoftware Debug Engineer at ZOHO CORPORATION PRIVATE LIMITED
Preetam ChougulePreetam Chougule
Partner Account Manager at Zoho Corporation Private LimitedPartner Account Manager at Zoho Corporation Private Limited
ALOSIOUS DAVISALOSIOUS DAVIS
Power BI Developer and Quality Analyst at 316.aiPower BI Developer and Quality Analyst at 316.ai
Brian BabuBrian Babu
Volunteer at NAVolunteer at NA