Abhilash Kumar Mishra
Bhubaneswar
Summary
Operations and Logistics Professional with a post-graduate degree in Operations, Logistics, Supply Chain Management, and Marketing, bringing nearly 9 years of experience in streamlining supply chain operations at Gati Express & Supply Chain Private Limited. Proven track record in driving operational efficiency and cost optimization through innovative solutions and proactive decision-making. Core competencies include effective cost control, efficiency monitoring, and enhancing distribution and warehouse logistics. Committed to contributing to a forward-thinking organization while embracing new challenges in a rapidly evolving industry.
Overview
11
11
years of professional experience
Work History
Operations Manager
GATI EXPRESS AND SUPPLY CHAIN PVT. LTD.
01.2014 - Current
- My current role is Operations Manager for South Odisha where I have to monitor operational performance for last Mile like Cost Management, Admin, On time delivery, On time connectivity, On time Pickups, evaluation of sub ordinates for better performances, evaluation of delivery partners, franchises for better performances, Manpower Handling
- Initiate training programs for all staffs, Delivery partners, Franchises for reduction of non- compliances and for better service to customers
- I am also responsible for entire business of my territory
- To increase business continuous customer visit, planning for customer retention
- Worked on multiple projects in Operations department like DEPS Reduction, OPL implementation, Red Tape Implementation, Gate In/out Project which is successfully implemented in the process now, Project Sujhav etc
- I joined as Quality Auditor
- I have to visit all our branches in PAN INDIA and Audit Quality Parameters
- I have to analyze and find the deviation done in the process by Operations team and suggest them to rectify
- Later I was transferred to Backend IT Team
- Worked in IT team as Backend support where I have to solve the IT related queries regarding our applications to avoid hindrance in daily operations
- I have to resolve the queries of PAN India within TAT
- I achieved 99.7% performance for resolving queries within TAT
- Along with that I was asked to get involved in Testing of our new interfaces which will be implemented in future for betterment of It applications used in organizations
- I also appointed as a Quality and Process Excellence Head for Odisha State
- Reduced DEPS to about 70% in 2 months, Process efficiency increased from 65% to 90% which is calculated in SQS AUDIT, along with that I guide the Operations Team to follow the process and achieve the target of given parameters
- Worked as Hub In charge in Rotational Shifts where I have to do Vehicle Planning, Vehicle Loading/Unloading planning route wise, Vendor Management, Handle Customer Escalations Reduce DEPS, Inventory Management, solving issues of Unidentified shipments, training other staffs about the process and maintain Quality Parameters, Stock Reconciliation, Reduce Cooling Dockets, OTD/OTA, Capacity Utilization, Cost Management
- Worked as an Operation Manager for West Odisha where I have to monitor operational performance for last Mile like Cost Management, Admin, On time delivery, On time connectivity, On time Pickups, evaluation of sub ordinates for better performances, evaluation of delivery partners, franchises for better performances, Manpower Handling
- Initiate training programs for all staffs, Delivery partners, Franchises for reduction of non- compliances and for better service to customers
- My last role was Franchises Partners and Ground Operations Lead for Odisha & Chhattisgarh, where I need to develop franchises after evaluation of loads and costing for particular area
- Monitor entire First, Middle, Last mile performance parameters, Cost Management, reduce customer escalation by arranging on time Delivery and pickups, stock Management, Vendor Management, Business Development
- Worked in multiple departments: Quality Auditor, Backend IT Team, Quality Head (Odisha), Shift In charge (Hub Operations), Operation Manager (West Odisha), Franchises partner & Ground Operation Lead (Odisha & Chhattisgarh)
Summer Trainee
PANTALOONS
04.2015 - 06.2015
- I worked at the warehouse of the Pantaloons and involved myself in stock in/out activities and warehouse management activities
- I have suggested them to work on some minor issues which can make impact high to reduce loss
- I prepared questionnaire and collected the data and I also gave some suggestions to the company
- TOPIC: Improving Efficiency in Logistics and Supply Chain Management According to Indian Scenario
Education
PGDM - Operations, Logistics, Supply chain Management and Marketing
Asian School of Business Management
BhubaneswarB. TECH - Computer Science and Engineering
Satyasai Engineering College (BPUT)
Balasore+2 Science - ICSE
St. Joseph's Convent High School
Mosaboni, Jharkhand10th - ICSE
St. Joseph's Convent High School
Mosaboni, JharkhandSkills
- Manpower Management
- Cost Management
- Vendor Management
- Data analysis
- Result-oriented
- Effective Decision-Maker
- Analytical Problem Solving
- Cross-functional collaboration
- Health and safety compliance
Accomplishments
- Employee of the Month for dedicated work.
- All Odisha Branches Qualified in Quality Audits under supervision 3 times in a row.
- Odisha ranked No.1 in PAN India for lowest damage, pilferage, and providing DEPS free service.
Languages
- Hindi
- English
- Oriya
Hobbies and Interests
- Dance
- Listening Music
- Watching Movies
- Sports: Cricket, Football, Volleyball, Carrom, Badminton
Disclaimer
I here declare that the information given above is true to the best of my knowledge.
Summertrainerexperience
PANTALOONS, 04/2015 - 06/2015, Improving Efficiency in Logistics and Supply Chain Management According to Indian Scenario, Worked at the warehouse of Pantaloons and involved in stock in/out activities and warehouse management activities., Suggested improvements to reduce loss., Prepared questionnaire and collected data, provided suggestions to the company.
Personal Information
- Father's Name: Ashok Kumar Mishra
- Mother's Name: Manalobha Mishra
- Date of Birth: 02/02/89
- Nationality: Indian
- Marital Status: Married
Timeline
Summer Trainee
PANTALOONS
04.2015 - 06.2015
Operations Manager
GATI EXPRESS AND SUPPLY CHAIN PVT. LTD.
01.2014 - Current
PGDM - Operations, Logistics, Supply chain Management and Marketing
Asian School of Business Management
B. TECH - Computer Science and Engineering
Satyasai Engineering College (BPUT)
+2 Science - ICSE
St. Joseph's Convent High School
10th - ICSE
St. Joseph's Convent High School
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