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With over 10 years of progressive experience in customer service, documentation within the freight and shipping industry, I have honed My skills at companies like Freight Bridge, Bhavani Shipping Services, and Cargo Partner Logistics India Pvt Ltd. My expertise includes managing customer inquiries, overseeing documentation processes, and driving sales initiatives. As a Senior Executive, have effectively handled sea cargo operations and consistently met and exceeded customer expectations. Adept at building strong client relationships and ensuring seamless operations. Looking to leverage My skills and experience to drive customer satisfaction and operational excellence.

Expert in export documentation and logistics coordination, with a strong background in ERP systems and financial compliance to enhance operational efficiency. Proficient in managing complex audit support and maximizing import/export benefits. Demonstrated ability to resolve customer issues effectively, fostering loyalty through exceptional service. Collaborative team player with strong communication skills, ready to drive success in a dynamic environment.

Highly skilled customer service professional and Exim operations expert with over 12 years of successful managerial experience in the manufacturing industry, Automobile industry and Banking sectors. Possess extensive knowledge and rich experience in handling all aspects of EXIM operations and Supply Chain management. Dedicated to enhancing the customer experience through reliable product education, timely assistance, constructive feedback, and effective conflict resolution. A confident communicator with a proven ability to lead teams, respond to customer inquiries, and mediate conflicts efficiently.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Abhilash Manda

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Documentation Trainee

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MBA - Port and Shipping Management

BBA - General

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Jr Executive

Documentation Trainee

MBA - Port and Shipping Management

BBA - General

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