Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Basic Details
Timeline
Generic

Abhinai Kumar

Pune

Summary

Experienced professional with a strong background in client negotiation and relationship management at The South Indian Bank Limited. Demonstrated success in risk assessment and regulatory compliance, leading to improved operational efficiency and customer satisfaction. Skilled in team leadership and training, with a focus on delivering effective marketing strategies and financial analysis. Bilingual Relationship Manager adept at guiding clients in wealth management portfolio development.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Relationship Manage LAP

The South Indian Bank Limited
Pune
04.2025 - Current
  • Facilitated regular DSA meetings to evaluate progress and identify growth opportunities.
  • Provided training sessions for DST, focusing on best practices and skill enhancement.
  • Delivered ongoing support throughout sales cycles by addressing inquiries and resolving issues promptly.
  • Conducted seminars and workshops for clients to enhance understanding of services.
  • Negotiated client contract terms to ensure mutually beneficial agreements.
  • Performed risk assessments for client portfolios, recommending strategies to mitigate potential losses.
  • Executed comprehensive reviews and evaluations of DST performance to drive continuous improvement.

Branch Head

The South Indian Bank Limited
Kolkata
04.2022 - 03.2025
  • Facilitated seminars and workshops on banking products and services to enhance customer understanding.
  • Ensured regulatory compliance in financial services to mitigate operational risks.
  • Implemented systems for timely tracking and resolution of customer complaints, improving client satisfaction.
  • Planned and executed marketing campaigns for new products, driving increased market engagement.
  • Conducted performance reviews to assess team progress towards organizational goals.
  • Reviewed evaluations for cost-reduction opportunities, promoting operational efficiency.
  • Analyzed financial reports to identify trends, leading to strategic improvements in service offerings.
  • Supervised branch staff to optimize daily operations within banking services division.

Branch Operations Manager

The South Indian Bank Limited
Kolkata
06.2018 - 04.2022
  • Optimized branch operations through effective strategy development.
  • Resolved customer complaints promptly to enhance satisfaction.
  • Guided staff on best practices for managing challenging customer interactions.
  • Managed inventory levels of cash, supplies, and resources efficiently.
  • Coordinated customer service initiatives and conducted staff training sessions.

Assistant Manager

The South Indian Bank Limited
Kolkata
06.2013 - 06.2018
  • Supervised daily operations, including shift scheduling and duty assignments.
  • Maintained up-to-date knowledge of company products and services.
  • Provided guidance and support to junior staff on tasks, projects, and objectives.
  • Generated reports on sales trends, inventory levels, and financial data.

Probationary Officer

The South Indian Bank Limited
Jammu
08.2011 - 08.2013
  • Maintained up-to-date knowledge of products and services to enhance operational efficiency.
  • Coordinated cross-departmental efforts to ensure seamless workflow.
  • Analyzed sales data to identify trends, adjusting strategies for improved outcomes.
  • Evaluated business performance, identifying opportunities for enhancement.
  • Reviewed completed work to ensure consistency, quality, and compliance with standards.

Education

JAIIB -

Indian Institute Of Banking & Finance (IIBF)
India
07-2016

MBA - Finance

Justice K S Hegde Institute Of Managment
Nitte, Karnataka
04-2011

Bachelor of Commerce - B.Com,Honours

D.D.E ,Patna University
Patna
03-2009

Skills

  • Client negotiation and contract management
  • Risk assessment and regulatory compliance
  • Customer engagement and relationship management
  • Financial analysis and reporting
  • Marketing strategy development
  • Team leadership and training
  • Problem solving and process improvement
  • Product knowledge

Accomplishments

  • Ranked Second highest in key Parameters Within the Kolkata Region for financial year 2022-2023.
  • Pan India topper on various key login days, including current account login days, SIB gold login day, and vehicle loan login day, showcasing outstanding achievement across multiple product lines
  • Achieved pan-India recognition for leading the canvassing of the highest amount of third-party products (life insurance), reflecting strong sales and product knowledge Operation Manager for successfully opening the highest number of Saving Bank Account.
  • Ranked#1 PAN India as a Branch

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2
Bengali
Beginner (A1)
A1
Maithili
Elementary (A2)
A2

Certification

  • JAIIB- Indian Institute of Banking and Finance
  • IRDAI Certification

Basic Details

  • Gender Male
  • Date of birth 1988-11-20
  • Relationship Married

Timeline

Relationship Manage LAP

The South Indian Bank Limited
04.2025 - Current

Branch Head

The South Indian Bank Limited
04.2022 - 03.2025

Branch Operations Manager

The South Indian Bank Limited
06.2018 - 04.2022

Assistant Manager

The South Indian Bank Limited
06.2013 - 06.2018

Probationary Officer

The South Indian Bank Limited
08.2011 - 08.2013

JAIIB -

Indian Institute Of Banking & Finance (IIBF)

MBA - Finance

Justice K S Hegde Institute Of Managment

Bachelor of Commerce - B.Com,Honours

D.D.E ,Patna University

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