Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
ABHINESH SAXENA

ABHINESH SAXENA

Branch Head Wholesale Banking Operations
BAREILLY

Summary

Looking for an opportunity to synergies my ability and effort in tandem with the demanding performance standard of the company, to prove my self an important factor in the growth of the organization.A dynamic professional with 12 Yrs of experience in area of operations/ back office Job. Currently working as Branch Head - wholesale Banking Operations with HDFC BANK Ltd. Handling team of 20 staff with multiple products live i.e Mortgage (LAP )/ Working Capital / Installment Loan / Trade finance Ops along with other Liability products Prior to this, An effective communicator with good presentation skills establishes beneficial relationships with stake holders. Deliver best quality services and ability to error less work with in defined TAT. Responsible for Branch Audit

Overview

12
12
years of professional experience
1
1
year of post-secondary education

Work History

Branch Operations Head

HDFC BANK LTD
Bareilly
04.2016 - Current


  • Managing Multiple products through Unit of 20 People
  • Managing Gold loan operations desk with zero error in processing in order to make profitable for the organisation and customer delight as well
  • Managing desk of Business banking Operation as well as Instalment loans, also looking Account opening operations and other liability operations
  • Responsible for whole Audit, handling all records in order to provide whenever it requires for audit purposes
  • Under writing of loans files and processing as per defined process and TAT
  • Managing Mortgaged Property at Branch in a good manner
  • Responsible for Account opening Document verification unit of 9 mapped branches
  • Managing processing of all accounts, i.e Current /Savings,(Proprietorship/Partnership/HUF/company)
  • Underwriting and scrutiny of all A/c opening form as per defined process of bank and regulatory requirements
  • Keeping keen eyes on suspicious documents and transactions in order to keep AML in mind
  • Managing clearing and CMS operations desk at Hub branch of 9 mapped retail branches
  • Managing Trade operations to facilitate the clients for speedy processing of their transactions ( LC/ BG / Import / Export Regularisation etc.)
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Improved operations through consistent hard work and dedication.
  • Used coordination and planning skills to achieve results according to schedule.
  • Increased customer satisfaction by resolving issues promptly.

Executive Retail sales

ICICI PRUDENTIAL ASSET MANAGEMENT Co. Ltd
Bareilly
09.2013 - 03.2016
  • Exploring potential business avenues for achieving increased business growth
  • Identifying and networking with prospective clients, generating business from the existing accounts
  • Managing and solving the queries of channel partners (IFA’s, Banking Channel, and National Distributor)
  • Providing direction, motivation and training to the channel partners and ensuring optimum performance
  • Building and maintaining healthy business relations with major institutional and corporate clients, ensuring customer satisfaction by achieving service quality norms
  • Responsible for entire Audit Process and Cluster Operations
  • Following SEBI –Mutual Funds Guidelines/ AMFI codes of ethics.
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.

Branch Support Executive

Bharti AXA Life insurance Co. Ltd
06.2010 - 09.2013
  • Underwriting of Proposal Form
  • Handling Customer queries
  • Follow-up with sales for pending cases
  • Medical cases follow up from sales team
  • EOD of cash & cheque reconciliation
  • Create Various MIS i.e
  • Issuance,ECS etc
  • Handling Admin work i.e
  • Vendor Contracts & Payment
  • Completion and Authenticity of New Agent Application Form (NAAF) for licensing / agents transfers.

Education

EMBA - Marketing

Karnataka State Open University
07.2012 - 07.2013

B. Sc - Math

MJP Rohilkhand University

Skills

    Branch operations

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Timeline

Branch Operations Head

HDFC BANK LTD
04.2016 - Current

Executive Retail sales

ICICI PRUDENTIAL ASSET MANAGEMENT Co. Ltd
09.2013 - 03.2016

EMBA - Marketing

Karnataka State Open University
07.2012 - 07.2013

Branch Support Executive

Bharti AXA Life insurance Co. Ltd
06.2010 - 09.2013

B. Sc - Math

MJP Rohilkhand University

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ABHINESH SAXENABranch Head Wholesale Banking Operations