Abhishek Barve
Mumbai
Summary
Meticulous Lead System Administrator ready to take responsibility for hardware, data and network health. Provides impactful preventive maintenance services and responsive remedial measures. Tireless resource for supporting consistent and profitable operations.
Overview
16
16
years of professional experience
Work History
Lead System Administrator, Role : Team Lead
The Good Glamm Group
Mumbai
09.2021 - Current
- Provided technical support to users in the areas of network connectivity, hardware and software configuration, and application usage.
- Monitored network performance to determine adjustments needed.
- Analyzed logs from various sources such as GWS for troubleshooting purposes.
- Managed email routing and internal message protocols to support reliable delivery of communications.
- Provided technical support and training to users, improving system understanding and reducing support requests.
- Collaborated with IT teams to design and improve the network architecture, enhancing overall performance and reliability.
- Managed user accounts including creation, deletion, resetting passwords, assigning permissions.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Tracked license renewals and ensured that all software licenses are up-to-date.
- Administered user accounts, permissions, and access controls, enhancing security and compliance.
- Coordinated with other IT personnel to resolve problems related to networks or applications.
- Coordinated with vendors and support teams to resolve technical issues and procure necessary equipment.
System Administrator, Role : Technical Support Engineer
MyGlamm
Mumbai
03.2018 - 09.2021
- Troubleshot application errors and provided technical support to end-users.
- Deployed operating systems upgrades and security patching in accordance with IT policies.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Implemented security measures such as firewalls, antivirus programs.
- Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Diagnosed, troubleshot and resolved hardware and system problems.
- Monitored ticketing system queues for incoming requests from users.
Officer, IT Support Executive
Aditya Vidyut Appliances Ltd
Mumbai
12.2009 - 03.2018
- Install and support LANs, WANs, network segments, Internet, Desktop computers
- Network printers, switches, firewalls, Configure Wi-Fi routers
- Maintaining and administrating hardware Firewall and ensuring network security
- Using Fortinet Network security appliances
- Analyse and monitor the network connection and escalate to ISP in case of down time
- Coordinate computer user support specialists and computer network support from ISP’s
- Training staff and orienting them on how to use computer hardware and software systems
- Responsible for providing technical support for all users directly and remotely
- Identify user needs and resolve it within the service level
- Administrating SAP SEVERS HP-Rx2660
- Troubleshooting routine problems and maintenance of SAP servers if any
- Responsible for ordering or buying of computer systems hardware/software’s that are required, AMC renewals / Negotiate with various vendors
- As a Technical team member for all new site setups, expansions and new technology
- Evaluation and implementation
- Standardization of network configuration for all contact centres
- Installation & Configuration of Internetworking products namely Routers, Switches
- Planning & implementation of backup procedures
- Assembling and Installing Desktop PC’s as per requirement
- Monitoring ZICOM CCTV surveillance system at the organization
- Configuring/Troubleshooting Android, Apple, Blackberry devices of Management and staff
Field Engineer
Orbit Infosystems
Mumbai
06.2009 - 11.2009
- Provided technical support to end users on various computing platforms including Windows, Mac OS X, Linux and Unix.
- Configured routers, switches, hubs and other network equipment to meet customer requirements.
- Installed and maintained computer hardware, software and network components.
- Generated technical reports for customers.
- Performed on-site installation, maintenance, and repair of company equipment.
- Installed and configured network hardware, software, and cabling for customers.
Education
Bachelor of Arts -
Mumbai University, Maharashtra State Board
01.2008
01.2004
Advance diploma - Networking
CMS computers institute
01.2003
S.S.C -
Maharashtra State Board
01.2002
Skills
Google Workspace (G Suite) Admin
OKTA Administrator
Microsoft 365 (Office 365) Administration
Netskope Administrator
Endpoint Central’s Manage Engine Administrator
Falcon CrowdStrike Administrator
Slack Administrator
Interests
Declaration:
, I hereby declare that all the information given above are true and correct with the best of my
knowledge and also bear the responsibility of the above-mentioned particulars.
PLACE: Mumbai
DATE: - Abhishek Brave
Timeline
Lead System Administrator, Role : Team Lead
The Good Glamm Group
09.2021 - Current
System Administrator, Role : Technical Support Engineer
MyGlamm
03.2018 - 09.2021
Officer, IT Support Executive
Aditya Vidyut Appliances Ltd
12.2009 - 03.2018
Field Engineer
Orbit Infosystems
06.2009 - 11.2009
Bachelor of Arts -
Mumbai University, Maharashtra State Board
Advance diploma - Networking
CMS computers institute
S.S.C -
Maharashtra State Board
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