Problem solving
Abhishek Chaudhary
Sr. Associate Product Compliance-FR
Ghaziabad
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced with over 3 years of experience in Risk Management, Customer services and Risk Compliance, Excellent reputation for resolving problems and improving customer satisfaction.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
5
5
Languages
Work History
Sr. Associate Product Compliance
Amazon
Pune
12.2021 - Current
- Ensure that imported products have been tested in certified laboratories and that they comply with the legal requirements of importing country.
- Classify products based on their potential hazardous risk, for regulatory storage and transportation purposes.
- Take appropriate actions in order to protect customers from recalled or unsafe products.
- Identify and remove from website products that violate our Restricted Products policies and proactively satisfy Amazon’s regulatory obligations for these products
Transaction Risk Investigator
Amazon
Bangalore
06.2019 - 12.2021
- Screening buyer accounts and stopping any potential fraudulent activities in the buyer accounts.
- Communicating trends to other Investigators and machine-learning engineers. Identifying and providing information pertaining to repetitive fraud activities, in regards with online transactions involving various payment instruments in French marketplace.
- Knowledge of identifying and overruling various frauds occurring during electronic payments/transfers. Expert at identifying and responding to malicious activity on French Amazon's payments platform.
Education
Masters of Analytics -
RMIT University
Melbourne City Campus 01.2023 - Current
Bachelor of Arts - French Language And Literature
Amity University
Noida 08.2016 - 06.2019
High School Diploma -
Maa Bharti Vidhya Bhawan
Kota 06.2015 - 05.2016
Skills
Compliance controls
Policy compliance understanding
Excellent written and oral communication
Customer Relations
Risk management
Account management
Complaint resolution
Technical Support
Software
Analytical skills
Business understanding
Time Management
Communication Skills
Attention to Detail
IT Knowledge
Timeline
Masters of Analytics -
RMIT University
01.2023 - Current
Sr. Associate Product Compliance
Amazon
12.2021 - Current
Transaction Risk Investigator
Amazon
06.2019 - 12.2021
Bachelor of Arts - French Language And Literature
Amity University
08.2016 - 06.2019
High School Diploma -
Maa Bharti Vidhya Bhawan
06.2015 - 05.2016