Revenue or sales increased for the company
ABHISHEK JAIN
New Delhi
Summary
Software Sales Professional with 5+ years of experience in Inside Sales, Software Renewals, Account Management, and Business Development. Expertise in managing B2B customers, driving renewals, generating new business opportunities, and building long-term client relationships to achieve revenue growth.
Overview
7
7
years of professional experience
Work History
Inside Sales Specialist
Tata Technologies Limited
06.2024 - Current
- Handled software licensing and subscription renewals for Dassault Systèmes and Hexagon software portfolio.
- Managed end-to-end software renewal lifecycle, ensuring timely renewals and maximizing customer retention.
- Identified and developed new business opportunities through lead generation, prospecting, and customer outreach.
- Managed the complete sales cycle, including quotation preparation, order processing, invoicing, payment follow-ups, and order closure.
- Built and maintained strong relationships with customers, acting as the primary point of contact for renewal and licensing requirements.
- Collaborated with internal teams including Sales, Finance, Operations, and Technical Support to ensure seamless order execution.
- Engaged with customer stakeholders and management to understand business requirements and recommend suitable software solutions.
- Identified cross-sell and upsell opportunities to increase account value and customer satisfaction.
- Negotiated commercial terms and renewal proposals while ensuring alignment with company policies.
- Maintained accurate sales pipeline, customer records, and opportunity tracking in CRM.
- Coordinated with OEMs and internal stakeholders for pricing, licensing, and commercial approvals.
- Ensured high levels of customer satisfaction through proactive communication and timely issue resolution.
- Worked towards achieving monthly and quarterly renewal and revenue targets.
- Prepared sales reports, renewal forecasts, and business updates for management.
Senior Business Development Executive
ARKANCE IN Private Limited (Formerly Capricot Technologies)
04.2021 - 05.2024
- Responsible for Creating New business and Renewal for Autodesk software, Adobe Software and Trimble software.
- Customer facing activities, like visits, networking and Establishing relationship with all kinds of stakeholders
- Manage portfolio of renewals ensuring successful, on-time, execution of renewals processes and contracts.
- Proactively identify customer issues, coordinate internally for timely resolution and ensure maximum retention by maintaining high customer satisfaction levels.
- Promote value proposition of upgrades (up-sell/cross-sell)
- Coordinating for order processing, invoicing, installations, and payments from customers.
Bike Consultant
Girnarsoft Private Limited
10.2019 - 01.2021
- Manage 50 Customers per day in outbound process and Increased 40% leads into retail
- Maintaining all conversation in CRM
- Resolve customer query and maintain customer relationship with longer term.
Education
B. Tech - Mechanical Engineering
SKIT, Jaipur
Jaipur, RJ08.2018
High School - PCM
CBSE K.D. Jain Public School
Kishangarh, RJ06.2014
Matriculation -
CBSE K.D. Jain Public School
Kishangarh, RJ07.2012
Skills
Lead Generation
Revenue Generation
Customer relationship building
Customer Retention
Software Sales
MS Excel
MS Word
Software
Maintained 90% Renewal Rate
Coducted Webinars and Trainings for the Clients
Timeline
Inside Sales Specialist
Tata Technologies Limited
06.2024 - Current
Senior Business Development Executive
ARKANCE IN Private Limited (Formerly Capricot Technologies)
04.2021 - 05.2024
Bike Consultant
Girnarsoft Private Limited
10.2019 - 01.2021
B. Tech - Mechanical Engineering
SKIT, Jaipur
High School - PCM
CBSE K.D. Jain Public School
Matriculation -
CBSE K.D. Jain Public School