Abhishek k s
Bengaluru
Summary
Resilient professional in cybersecurity, known for high productivity and efficient task completion. Possess specialized skills in threat analysis, incident response, and security policy development. Excel in critical thinking, problem-solving, and communication, ensuring robust security strategies are devised and implemented effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SOC Analyst
SixSigma SoftSolutions Pvt Ltd.
Bangalore
04.2023 - Current
- Contribute to TCS as a team member responsible for IDS monitoring and analysis through SIEM. I Analyze network traffic for potential threats. Complete log analysis as needed, prioritizing and differentiating between potential intrusion attempts and false negatives. Create and track investigations to resolution. Compose security alert notifications. Also, ensured that incoming calls, chats, and web-submitted tickets were fairly allocated to Service Desk Specialists. Guided, mentored, and monitored Service Desk staff in their daily duties. Served as the escalation point in the Service Desk for advanced incidents, problems, or requests. Engaged in user support interactions via telephone, chat, and email platforms, providing standard first-call support and working to improve the customer environment. Maintained user accounts, data integrity, and file system security for the Service Desk environment by following company processes. Performed troubleshooting for technical problems remotely to assist with resolving reported issues from customers.
Senior Business Developer Executive
Extra Marks
11.2022 - 02.2023
- Established relationships with vendors and suppliers to facilitate efficient operations. Conducted market research to identify new business opportunities, target markets, and competitive landscapes. Created detailed reports on the performance of existing initiatives and campaigns. Analyzed market trends and identified potential opportunities for growth. Analyzed industry trends and customer needs to develop strategic plans for growth. Led development of innovative marketing strategies for clients in multiple industries.
Business Developer Associate and Pre Sales Associate
Byjus
02.2021 - 11.2021
- Received recognition as Employee of the Month at Byju's for exceptional performance through activities such as preparing sales proposals, participating proactively in team meetings with managers, and generating monthly reports. I have ensured efficient task management and adherence to deadlines. Continuously pursued additional learning opportunities to stay up-to-date with industry developments. Utilized strong interpersonal and communication skills to interact with customers. Also, promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. I skillfully oversaw, implemented effective solutions for challenging issues, leveraging my strong troubleshooting abilities.
Tele relationship manager
Cheqbook.com
Bangalore
05.2020 - 10.2020
- As a tele relationship manager , I maintained accurate records of all client interactions within the company's CRM system. I have been involved, developed, and maintained strong relationships with clients to ensure satisfaction and loyalty. Researched market trends and identified prospective customers. Evaluated customer feedback to pinpoint areas for enhancing products and services. Offered continuous support throughout the sales cycle with prompt responses, issue resolution, and timely follow-ups.
- Created financial management mechanisms to minimize financial risk to business.
Field sales executive
Paytm
09.2019 - 02.2020
- In Field Sales Executive, I have developed sales strategies and established goals for the field sales team. Negotiated pricing contracts with customers based on their needs and budget constraints. I have maintained accurate records of all sales activities, including visits, follow-ups, presentations, and quotes. Created a comprehensive customer database to track and evaluate customer interactions.
- Offered expertise in troubleshooting and resolving customer inquiries regarding product operation and maintenance.
Corporate trainee
Clear water inc
- Organized workshops, seminars, and other professional development activities.
- Generated detailed reports on the success rate of different courses offered by the organization.
- Created presentations for various departments outlining important policies and procedures.
- Collaborated with senior management to develop long-term corporate training strategies.
- Provided technical support whenever needed during sessions.
- Conducted surveys and interviews to assess employee satisfaction with existing corporate trainings.
Education
MBA - HR & Marketing
Reva University
Bangalore 01.2019
Bachelors's in Computer Application -
Bapuji Institute Of Hi-Tech Education
01.2016
Skills
- Incident Response
- OS Windows
- SIEM-Splunk ES
- Cyber Threat Hunting
- OWASP
- TOP 10 MITER ATT&CK
- MS 365 Defender
- Network security, Fundamental of CIA ,OSI model , Network Architecture
- Understanding of TCP/ IP protocol , Servers such as AD,HCP,DNS
- Email analysis using MS tool Box
- Knowledge on cyber kill chain , Ports , protocols
- Use of ticketing tool Service now
Accomplishments
Received several awards from the TCS organization for appreciation of contribution to the project In recognition during BFSI Canada Rio 2023 celebration
Certification
- Received several awards from the TCS organization for appreciation of contribution to the project In recognition during BFSI Canada Rio 2023 celebration & also for Leading return to office
- Award of achievement at ORACLE workforce development programme in programming JAVA - NIIT
- Certificate of course completion in Bussiness analytics & Microsoft office tools - courses conducted at School of commerce & management studies , Reva university Bangalore 2017
- Diplomo in MS office
Affiliations
- Participated in Jagruti -A voting Awareness campaign conducted BY REVA electoral literacy association during year 2018 -19
Languages
English
First Language
Kannada
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Tamil
Beginner (A1)
A1
Timeline
SOC Analyst
SixSigma SoftSolutions Pvt Ltd.
04.2023 - Current
Senior Business Developer Executive
Extra Marks
11.2022 - 02.2023
Business Developer Associate and Pre Sales Associate
Byjus
02.2021 - 11.2021
Tele relationship manager
Cheqbook.com
05.2020 - 10.2020
Field sales executive
Paytm
09.2019 - 02.2020
Corporate trainee
Clear water inc
MBA - HR & Marketing
Reva University
Bachelors's in Computer Application -
Bapuji Institute Of Hi-Tech Education
- Received several awards from the TCS organization for appreciation of contribution to the project In recognition during BFSI Canada Rio 2023 celebration & also for Leading return to office
- Award of achievement at ORACLE workforce development programme in programming JAVA - NIIT
- Certificate of course completion in Bussiness analytics & Microsoft office tools - courses conducted at School of commerce & management studies , Reva university Bangalore 2017
- Diplomo in MS office
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