Abhishek Kumar Upadhyay

Sr. Manager – Sales (UG/PG Programs)
Maantech Education Services Pvt Ltd / College Tour, Noida | May 2025 – Present

• Leading a high-performing sales team of 35 members with 5 Team Leaders for UG and PG degree programs in the EdTech segment, ensuring achievement of monthly and quarterly revenue targets.
  
• Driving end-to-end inside sales operations including lead allocation, funnel management, daily huddles, performance reviews, and incentive planning to improve conversion and productivity.
  
• Collaborating with university partners and internal stakeholders to design pitches, optimize calling scripts, and implement new campaigns for working professionals and freshers.
  
• Monitoring key metrics (connect ratio, counselling quality, pipeline health, revenue per counselor) and using data-driven decisions to improve show-ups, enrollments, and retention.
  
• Mentoring and upskilling Team Leaders and counselors through regular training on objection handling, need-based counselling, CRM hygiene, and compliance.
  

• Developed strategies to improve team collaboration and communication.
• Managed daily operations to ensure smooth workflow and task completion.
• Maintained a positive work environment that promoted collaboration between team members.
• Offered training and support to keep team members motivated and working toward objectives.

College Vidya, where my responsibilities are to guide and provide all the details related to UG and PG programs in different online universities, such as Jain, Amity, Manipal, LPU, CU, NMIMS, etc.

• Oversee daily sales operations for UG/PG online programs, including lead allocation, call monitoring, and target achievement.
  
• Mentor 8-12 counselors, conduct performance reviews, and deliver training on objection handling and conversion techniques.
  
• Analyze sales metrics (connect rates, show-up ratios, enrollment KPIs) and implement strategies to boost team efficiency.

• I worked as an Academic counselor in Unext learning Pvt Ltd.
• Here my job responsibilities are to take admissions for online UG & PG Courses like, MBA, MCA, MCOM, MAJMC, MA, BBA, BCA, BCOM, BA.
• We guide students on which degree programs are beneficial for them, trying to know their needs and purpose behind the courses.
• We see their documentation, enrollment process, and other details related to programs.

• Work experience in Ienergizer in Tata 1mg process as Sales Executive with experience of 1 year 3 months.

• Teaching 6-12th NCERT Social science subjects.
• Managed classroom behavior and maintained a positive learning environment.
• Supported students with individual learning needs and provided personalized attention.
• Encouraged critical thinking skills among students by posing thought-provoking questions during class discussions.
• Coordinated with parents regarding student progress and classroom events.
• Collaborated with other staff members to ensure student success.
• Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.