Results-driven Retail Manager with a proven track record of enhancing team efficiency and driving company profits. Expertise in effective negotiations and upselling techniques, resulting in significant sales growth. Exceptional organizational skills facilitate streamlined operations and motivate teams to exceed performance targets. Committed to fostering a customer-centric environment to sustain long-term success.
Overview
9
9
years of professional experience
Work History
Area Sales Manager
iDestiny (Apple Premium Reseller) E.B.O
PATNA
02.2023 - Current
Managed operations for multiple Apple FOFO stores within Bihar and Jharkhand.
Oversaw daily revenue topping 1 crore in primary products and accessories.
Supervised iDestiny store CRM activities for increased sales.
Elevated regional customer satisfaction through precise staff behavior coaching.
Elevated yearly sales within the region through strategic expansion of stores.
Maximized paper finance allocation for zone’s sales growth.
Implemented pioneering advertising strategies to enhance earnings.
Regularly assessed team outcomes.
Directing a workforce of over 100, inclusive of store management and sales staff.
Performed scheduled inspections to verify compliance with Apple's visual merchandising guidelines.
Implemented frequent stock and cash audits to manage pilgrimage.
Ensured consistent inventory availability across the zone, preventing sales loss.
Area Sales Manager
REDTAPE LIMITED (E.B.O)
PATNA
01.2021 - 01.2023
Managed COCO and FOFO stores for REDTAPE LIMITED in designated areas.
Monitored daily performance of sales team.
Achieved rapid growth in franchise additions.
Directed operations for a large workforce comprising managerial and operational staff across multiple roles.
Oversaw visual merchandising in the region to comply with corporate guidelines.
Ensured consistent adherence to standard operating protocols in all locations.
Onboarded skilled professionals, enhancing the company’s overall sales capabilities.
Oversaw financial management for stores.
Monitored region shrinkage through weekly global inventory counts.
Reviewed category metrics on a weekly basis to boost underperforming areas.
Store Manager
BIBA FASHION LTD (E.B.O)
PATNA
02.2019 - 01.2021
Oversaw daily operations of COCO Store.
Elevated store standing by addressing performance deficiencies.
Consistently managed outstanding visual merchandising in line with organizational guidelines.
Store Manager
Rahi enterprises (M.B.O) Mobile Phones
patna
01.2017 - 01.2019
Directed day-to-day activities of FOFO Store.
Oversee sales and service operations for multiple brands.
Led a team consisting of 10 individuals in sales and service roles.
Store Manager
M.B.O Luggage
patna
08.2015 - 01.2017
Controlled everyday workflow in FOFO store.
Overseeing sales and service for six luggage brands.
Guided employees in achieving established store revenue objectives.
Education
P.G.D in finance and accounts - Accounting
NIIT
Patna, BR
2020
B.Com - Accounting
Magadh University
Patna, BR
2015
Skills
Sales Team Leadership
Customer Relationship Management
Retail Operations Knowledge
Sales Data Analysis
Strategic Operational Planning
Revenue Growth
Adaptability
Territory and account management
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Area Sales Manager
iDestiny (Apple Premium Reseller) E.B.O
02.2023 - Current
Area Sales Manager
REDTAPE LIMITED (E.B.O)
01.2021 - 01.2023
Store Manager
BIBA FASHION LTD (E.B.O)
02.2019 - 01.2021
Store Manager
Rahi enterprises (M.B.O) Mobile Phones
01.2017 - 01.2019
Store Manager
M.B.O Luggage
08.2015 - 01.2017
P.G.D in finance and accounts - Accounting
NIIT
B.Com - Accounting
Magadh University
Similar Profiles
Pranaya Kumar BiswalPranaya Kumar Biswal
Store Manager at iDestiny Apple Premimum ResellerStore Manager at iDestiny Apple Premimum Reseller
Brand Manager Service at Aleph (Apple Premium Reseller, Apple Authorized Service Provider)Brand Manager Service at Aleph (Apple Premium Reseller, Apple Authorized Service Provider)