Abhishek Sharma

• Conducted 2W & Driver market research to identify demand–supply gaps and drive market share growth.
• Ensured high data accuracy and timely reporting through structured field research and performance tracking.
• Improved Customer Conversion Score (CCS) by optimizing lead follow-ups, strengthening ground execution, and streamlining partner onboarding.
• Collaborated with field teams to enhance conversion rates and minimize operational drop-offs.
• Supported P&M growth initiatives while ensuring strict compliance with audit and process standards.
• Performed regular operational audits to maintain process discipline, quality control, and service standards.
• Led Brand Audits and Mystery Shopping initiatives to evaluate customer experience and on-ground brand visibility.
• Partnered with cross-functional stakeholders to translate research insights into actionable business improvements.

• Launching Mumbai region as headquarters
• Establishing new market, finding opportunities to associate with Top doctors
• Creating digital awareness and developing business by offering virtual care team to Gynecologist and IVF specialist hospitals and clinics
• Performance Monitoring Establishing and tracking key metrics to measure the effectiveness of growth strategies
• Doctor Acquisition, Retention, and Reactivation Ensuring a steady and engaged network of doctors
• Build and maintain strong relationships with doctors
• Identify areas for improvement and implement strategies to enhance performance
• Provide solutions to challenges and obstacles encountered during projects

• Customer Marketing & Demand Growth (User/Partner Acquisition & City-Level GTM)
• Led city-level marketing initiatives, driving 15–20% user growth through hyperlocal campaigns and BTL activations (on-ground events, flyers, and community engagement drives).
• Conducted market research and competitor analysis to identify high-potential micro-markets and design localized go-to-market plans.
• Executed localized marketing strategies to boost brand awareness and drive growth in target clusters.
• Collected and analyzed user and partner feedback to refine marketing and GTM strategies, improving acquisition and retention efficiency.

Team Management & Leadership

• Managed a team of 3 team leads and 24 executives, ensuring effective coordination across demand, supply, and marketing functions.
• Provided ongoing training, guidance, and performance support, increasing team productivity and goal achievement.
• Built and maintained strong relationships with partners and stakeholders to support city-level growth and operational targets.

Supply (Operations & Fulfillment)

• Expanded Mumbai’s active partner base by 36% and reduced rejection rate from 48% to 31% through process improvements and structured onboarding.
• Introduced a Recognition & Rewards program to boost partner motivation and retention.
• Ensured demand-supply balance across the city, improving fulfillment rates and maintaining service reliability

• Team Management (Reported By 8 Executive)
• City expansion
• Customer acquisition, retention and reactivation
• Key account management, strategy
• Achieve business expansion targets through effective team leadership and lead generation efforts
• Manage client relationships and ensure customer satisfaction
• Provide coaching and training to team members
• (Westernline,Mumbai)

• Conducted supply and demand management and business expansion activities
• Developed and implemented expansion strategies and logistics management
• Generated leads and worked on B2B sales activities
• (Westernline,Mumbai)

• Lead a team in B2B and B2C marketing strategy, change management, and process improvement
• Developed and implemented coaching and supervisory skills to improve team performance
• Key account management

• Cold callings to partner
• Client related issue resolution
• Acquiring customers retaining and expanding the existing base
• (Westernline,Mumbai)

• Conducted logistics demand and supply chain management activities
• Generated leads and developed new business opportunities

• Key account management and acquisition
• B2B marketing activities and sales
• Conducted QR sales
• EDC sales
• Sold insurance products and achieved sales targets
• Cold calling and lead generation