Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abirami kanakaraj

Assistant Store Manager
Chennai,Tamilnadu

Summary

Dynamic Senior Academic Counselor at UpGrad with a proven track record in leadership training and performance evaluation. Successfully guided students to timely graduation while enhancing advising standards. Expert in lead generation and closing talents, driving significant improvements in student satisfaction and engagement. Passionate about mentoring teams to exceed targets and achieve excellence.

Overview

5
5
years of professional experience
1
1
Certification
3
3
Languages

Work History

Senior Academic Counselor

UpGrad
Hyderabad
11.2024 - Current
  • In Upgrad My focusing on areas like Working Professional program (i.e Tech & Non Tech), Degree courses and Study Abroad programs .
  • Evaluated academic credits and guided students on course selection to ensure timely graduation.
  • Supported policy development to standardize student advising across departments.
  • Analyzed sales data to identify trends and improve Sale & performance.
  • Contributed to marketing initiatives, enhancing brand visibility and footfall & lead Generations.

Senior Sales Associate

GUVI Geek Technologies
Chennai
09.2023 - 03.2024
  • Trained and mentored junior pre-sales team members, enhancing overall team efficiency and knowledge.
  • Analyzed customer feedback to optimize the pre-sales process, boosting client satisfaction and conversion rates.
  • Collaborated with leadership to drive continuous improvements and consistently exceed sales and performance targets.
  • Managed revenue models, workflows, and customer engagement plans.
  • Conducted performance evaluations and delivered constructive feedback to support skill enhancement.
  • Defined and communicated clear sales targets and KPIs to align team efforts.
  • Managed budgets and resource allocation to ensure maximum productivity and profitability.

Senior Business Development Associate

Byjus Think And Learn
Bangalore
01.2022 - 07.2023
  • Connected with prospective learners via inbound/outbound calls, identifying needs and offering tailored learning programs.
  • Achieved and exceeded monthly revenue targets through consultative sales.
  • Played a key role in handling premium leads and closing high-ticket sales.
  • Conducted training sessions, call audits, and performance reviews to improve team effectiveness.
  • Handled escalations and supported difficult closures, increasing overall team conversions.
  • Managed weekly targets, resource allocation, and collaborated with senior management on strategy.

Retail Sales Supervisor

Moksh & Thread
Chennai
01.2021 - 12.2021
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored inventory to recommend stock levels, maximizing profits and minimizing losses.

Education

Bachelor of Science - Biochemistry

Vellayan Chettiar Higher Secondary School
Chennai, India
04.2001 -

Skills

Objection Handling

CRM

Negotiations

Lead generation

Presentation skills

Certification

Diploma in computer science application and tally

Timeline

Senior Academic Counselor

UpGrad
11.2024 - Current

Senior Sales Associate

GUVI Geek Technologies
09.2023 - 03.2024

Senior Business Development Associate

Byjus Think And Learn
01.2022 - 07.2023

Retail Sales Supervisor

Moksh & Thread
01.2021 - 12.2021

Diploma in computer science application and tally

08-2014

Bachelor of Science - Biochemistry

Vellayan Chettiar Higher Secondary School
04.2001 -

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Abirami kanakarajAssistant Store Manager