Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Achal Patil

Belgaum

Summary

To be part of an organization and use my skills and talents to work hard for creating a challenging environment. giving a better service, and helping to contribute to the development of all aspects of the organization.

Overview

3
3
years of professional experience

Work History

Customer Support Associate

Ienergizer
Bengalore
05.2024 - 07.2025
  • Customer Support Associate - Non-Voice Process (ROH Process)
  • Handling concerns and queries of the customer, and returning requests through non-voice channels (tickets).
  • Creating new returns on behalf of the customer based on their voice of customer feedback.
  • Resolving and providing solutions.

Customer Support Executive

Global IT Solutions
Belgaum
09.2022 - 04.2024
  • Maintaining good and professional behavior with customers.
  • Solving the customer queries regarding the delivery and products.
  • Resolving and providing solutions.
  • Resolving customer complaints, queries, and issues.

Education

BCA

PeopleTree Education Society
Belgaum
09-2021

PUC

MMs. PU College
Belgaum
03-2018

SSLC

MMs. Jijamata High School
Belgaum
04-2016

Skills

  • Quick learner
  • Communication
  • Teamwork
  • Time management
  • Problem solving
  • Leadership

Languages

English
First Language
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2

Timeline

Customer Support Associate

Ienergizer
05.2024 - 07.2025

Customer Support Executive

Global IT Solutions
09.2022 - 04.2024

BCA

PeopleTree Education Society

PUC

MMs. PU College

SSLC

MMs. Jijamata High School

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Achal Patil