Achal Patil
Belgaum
Summary
To be part of an organization and use my skills and talents to work hard for creating a challenging environment. giving a better service, and helping to contribute to the development of all aspects of the organization.
Overview
3
3
years of professional experience
Work History
Customer Support Associate
Ienergizer
Bengalore
2024.05 - 2025.07
- Customer Support Associate - Non-Voice Process (ROH Process)
- Handling concerns and queries of the customer, and returning requests through non-voice channels (tickets).
- Creating new returns on behalf of the customer based on their voice of customer feedback.
- Resolving and providing solutions.
Customer Support Executive
Global IT Solutions
Belgaum
2022.09 - 2024.04
- Maintaining good and professional behavior with customers.
- Solving the customer queries regarding the delivery and products.
- Resolving and providing solutions.
- Resolving customer complaints, queries, and issues.
Education
BCA
PeopleTree Education Society
Belgaum2021-09
PUC
MMs. PU College
Belgaum2018-03
SSLC
MMs. Jijamata High School
Belgaum2016-04
Skills
- Quick learner
- Communication
- Teamwork
- Time management
- Problem solving
- Leadership
Languages
English
First Language
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Timeline
Customer Support Associate
Ienergizer
2024.05 - 2025.07
Customer Support Executive
Global IT Solutions
2022.09 - 2024.04
BCA
PeopleTree Education Society
PUC
MMs. PU College
SSLC
MMs. Jijamata High School