Tauseef Rahman
Summary
To be an indispensable part of a value-driven organization that provides ample growth opportunities and a continuous learning environment to enhance my career prospects while making optimum utilization of my skill sets.
Last associated with Mindforce Research as an Assistant Manager of Operations.
Core Strength—Team Management, Reporting, Market Research, Client/Vendor Calls, Conducting trainings.
Project Management - Responsible for the timely execution of assigned and booked projects, managing day-to-day client interactions while ensuring consistent quality in deliverables.
Quality Control – Coordinate with data collection teams and suppliers to proactively identify and resolve issues early in the project cycle, ensuring smooth execution Adhere to all processes/standards to ensure quality. Experience in post field processing of panel rewards and client invoicing. Strong analytical, problem solving abilities with a flexible & detail oriented approach to work.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Mindforce Research
08.2025 - 02.2026
- Managed multiple end-to-end and sample-only projects for global clients across diverse sectors.
- Fostered strong client and cross-functional relationships to ensure seamless project delivery and sustained client satisfaction.
- Responsible for the final invoicing of the projects.
- Led a team of over 20 members, providing project training, performance monitoring, and implementing improvement plans to enhance overall team efficiency and delivery.
- Collaborated with the sales team to proactively resolve project challenges and develop strategies to enhance the quality of deliverables across all projects.
- Trained new employees on company policies, customer service excellence, and sales techniques.
- Conducted performance reviews, providing constructive feedback and setting individual goals.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
- Drove company growth with proactive mindset and results-oriented plans for business operations.
- Coordinated with senior management to implement strategic plans for revenue growth.
Team Lead-Operations
Mindforce Research
02.2022 - 07.2025
- Project Management - Set up and implement strategy for the successful completion of new and ongoing projects to be delivered on time, on budget, and within scope. This includes project delivery timelines, effective sample management, identifying project risks, developing risk mitigation plans, managing changes in project scope, and providing alternative solutions.
- Ensure clear communication and coordination among all departments involved in the successful delivery of projects. This includes day-to-day communication with sales, clients, coordination with other internal groups, and partners.
- Prepare project budgets, track expenditures versus projections, and ensure profitability.
- Work closely with the Survey programming, Data quality, and Voice quality teams.
- Conducted in-depth interviews with C-level executives, Vice Presidents, and Directors across a range of industries and leading global organisations.
- Prepared presentations on personality development, market research methodologies, and individual grooming sessions.
- Managing the KRA scorecards of the team and being responsible for the final invoicing of the projects.
- Led staff meetings to delegate tasks, assign workloads, and communicate changing priorities.
- Managed conflict resolution within the team, promoting a positive, productive work environment.
- Leading a team of over 15 members, driving project completion within strict deadlines and quality standards.
Campaign Manager
FIAPO- Federation Of Indian Animal Protection Organisations
05.2018 - 02.2022
- Headed the Rabies Free India Campaign in 4 districts of India to reduce the human-dog conflicts.
- Managed a team of 4 city coordinators and monitored their daily performance ensuring the desired results are achieved.
- Member of the organisations core team for all major events in the country, managed and designed events like Bootcamp(zonal training camp) and India For Animals (National level conference).
- Part of the Membership Development Campaign providing service to the network of 180 members(animal protection organisations) engaging them in various onground and online activities.
Campaign Coordinator
FIAPO- Federation Of Indian Animal Protection Organisations
08.2016 - 05.2018
- Worked with the fundraising team to raise funds for various events like anti rabies vaccination camps and dog sterilization programmes.
- Part of the movement building campaign and collaborated with more than 50 animal protection organisations on various projects of animal welfare.
- Initiated the Onsite first aid training programs for injured street animals in 9 cities across all zones.
Senior Research Associate
Mindforce Research
04.2015 - 08.2016
- Managing various B2B and B2C projects, including team management and vendor management.
- Involved in training the team for various CATI projects, conducting questionnaire discussions to mock calls before going on live calls.
- Conducted orientation sessions for the new joinees and helped elevate their performance.
- Worked closely with multiple Project Managers for smooth functioning of the projects assigned.
Research Associate
Seminal Research
09.2014 - 04.2015
- Conducted CATI surveys for both quantitative and qualitative projects.
- Used secondary tools like Linkedin, Hoovers, Zoominfo for generating leads for the allocated projects.
- Prepared plan of actions for the projects for timely delivery.
- Trained new resources in CATI interviews, conducted regular mock calls and questionnaire discussion.
Research Associate
Exevo
02.2013 - 09.2014
- Conducted CATI surveys for both quantitative and qualitative projects.
- Been the top performer in multiple projects in terms of getting the highest number of CATI surveys.
- Used secondary tools like Linkedin, Hoovers, Zoominfo for generating leads for the allocated projects.
Education
MBA - Marketing
NDIIT
New Delhi01.2012
Bachelor’s - English Hons
Jamia Millia Islamia University
Delhi01.2009
XII -
Bholanath College
Dhubri, Assam01.2006
X -
S.P English Medium High School
Guwahati, Assam01.2004
Skills
- Project management
- Leadership capabilities
- Creative team-player
- Flexibility in a multicultural work environment
- Problem-solving
- Budget management
- Team leadership
- Stakeholder communication
- Microsoft Office
- Internet technologies
- Interpersonal skills
Languages
English
Hindi
Assamese
Bengali
Personal Information
Hobbies and Interests
- Cricket
- Travelling
- Music
Accomplishments
- Awarded “Quarterly Performer” for exceptional project delivery, consistently meeting client's expectations and received CSAT feedbacks with highest ratings from 10 different clients in a single quarter.
- Received special awards for successfully managing a national level conference and multiple regional level training camps.
- Featured in a few local newspapers in Agra for initiating the first ever onsite first aid training program for street animals.
Timeline
Assistant Manager
Mindforce Research
08.2025 - 02.2026
Team Lead-Operations
Mindforce Research
02.2022 - 07.2025
Campaign Manager
FIAPO- Federation Of Indian Animal Protection Organisations
05.2018 - 02.2022
Campaign Coordinator
FIAPO- Federation Of Indian Animal Protection Organisations
08.2016 - 05.2018
Senior Research Associate
Mindforce Research
04.2015 - 08.2016
Research Associate
Seminal Research
09.2014 - 04.2015
Research Associate
Exevo
02.2013 - 09.2014
MBA - Marketing
NDIIT
Bachelor’s - English Hons
Jamia Millia Islamia University
XII -
Bholanath College
X -
S.P English Medium High School