Adit Chauhan
P&L Leader | Account Manager
Gurgaon
Summary
Dynamic "chaos" to "insights" techno-commercial leader with a proven track record at The Smart Cube, scaling operations and driving a P&L worth USD 3 million. Mastered organizational development and service delivery, achieving over 95% client retention through effective leadership and stakeholder management. Excelled in leveraging Gen AI for operational efficiency, demonstrating exceptional analytical thinking and team collaboration.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Associate Vice President
The Smart Cube
2022.01 - Current
- Handling P&L worth USD 3 million across CPG, Retail and Foodservice delivery practices - scaled the operations from 5-member team to 40+ individuals in 3 years
- Ensured >95% client retention and price increase in >70% of renewals
- Enhanced revenue per employee from USD 4,600/month to USD 5,800/month by increasing charge rates, generating efficiencies/savings in project assignments, utilizing automation and Gen AI tools to deliver 'more with less'
- Improved NPS from 7.4 to 8.6 through quality management and training of team members
- Elevated team mood score to >9 (company average was 8.3) by establishing regular people connects, steering team building activities, conducting cohort-level FGDs, regular engagement with HRBPs, etc.
- Established capabilities and partnerships to serve clients across high-end and niche areas pertaining to Design to Value, COGS Teardowns, Competitive Benchmarking, Next Gen Cost Modelling, etc.
- Collaborated with multiple external teams (HR, Legal, Sales, Pricing, Marketing, Platform Development, L&D, etc.) to drive organizational initiatives
Senior Manager
The Smart Cube
2019.01 - 2021.12
- Worked as Reporting Manager/Team Lead of ~15 individuals and managed 10+ client relationships in CPG and Retail practice
- Engaged with client stakeholders (CPOs, sourcing managers, COE teams, CMI teams, etc.) to understand their business problems and design relevant insight delivery solutions/approaches
- Farmed and managed existing client relationships through frequent onsite workshops, upselling and cross-selling, overseeing existing delivery, etc.
- Involved in day-to-day account and project management (pipeline tracker, resource utilization, feedback reports, quality checks, etc.)
- Oversee projects related to cost benchmarking, supply market analysis, opportunity and risk assessments, DTV support, TCO modelling, competitive benchmarking, technology and innovation support, patent analytics, KPI visualization and dashboarding, etc.
- Engaged in various organizational tasks - hiring, training, content strategy, presales and sales support, quality control, etc.
Senior Analyst to Manager
The Smart Cube
2013.08 - 2018.12
- Managed and led assignments across procurement and supply chain, innovation, consumer insights, opportunity mapping and sizing, etc., across CPG, retail and foodservice clients
- Managed 4–6 FTEs worth of load on consistent basis across wide array of projects
- Contributed to training, recruitment, presales support, marketing content, etc.
- Helped teams use statistical methodologies such as Z-score analysis, S-curve modelling across projects
- Got fast-track promotion from Assistant Manager to Manager in just 1.5 years
Analyst
Grail Insights
2011.09 - 2013.08
- Worked on growth strategy, competitive benchmarking, FGD and survey analysis, market sizing, consumer behavior assessment, etc., for CPG and TMT clients
Education
Bachelor of Engineering - Electronics And Instrumentation Control
Thapar University
Patiala, India 2007.07 - 2011.07
Skills
Project and Team Management
Operational Leadership
Growth Planning
P&L Management
Customer Retention
Analytical Thinking
Relationship Building
Partnerships
Account Farming
Stakeholder Management
Gen AI
Timeline
Associate Vice President
The Smart Cube
2022.01 - Current
Senior Manager
The Smart Cube
2019.01 - 2021.12
Senior Analyst to Manager
The Smart Cube
2013.08 - 2018.12
Analyst
Grail Insights
2011.09 - 2013.08
Bachelor of Engineering - Electronics And Instrumentation Control
Thapar University
2007.07 - 2011.07
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