Managed large enterprise accounts like Trent, McDonald's, KFC with end-to-end issue resolution and a 5–8% monthly reduction in POS tickets.
Drove revenue growth by activating 400+ POS devices and removing competition from stores across various brands.
Boosted digital adoption and terminal usage by training stores, increasing digital ticketing by 40%, and reviving inactive machines.
Sr. Associate Key Accounts Manager
Razorpay
06.2022 - 06.2023
Managed 100+ Mid-Market accounts (₹10L–₹5Cr), building deep client relationships and driving tailored fintech adoption across key sectors like E-commerce, Travel, and Lending.
Achieved 50–60% monthly GMV growth by improving checkout rankings, eliminating competition, and cross-selling products like Payment Gateway, Subscriptions, and Magic Checkout.
Drove consistent Net Revenue (NR) growth through strategic account expansion and solution-driven engagement.
Accounts Manager
Cult.fit
07.2021 - 03.2022
Managed 80+ accounts in Mumbai, driving growth through partner engagement, and localized supply initiatives.
Increased platform supply and margins by onboarding healthy food partners and negotiating commissions with top local and national brands.
Launched Pune as a new market by replicating Mumbai’s growth model, successfully executing it as a pilot expansion project.
Accounts Manager
Zomato
08.2019 - 05.2021
Managed 180+ accounts in food delivery and dine-out, ensuring seamless operations and end-to-end client success on Zomato.
Drove revenue growth through strategic campaign planning, client retention, and strong relationship management.
Conducted market research and onboarded high-value partners to boost supply and maintain competitive advantage.
NSA Executive
Prione Business Services(Amazon)
04.2015 - 08.2016
Acquired and onboarded high-potential sellers by leveraging local market insights and building long-term strategic partnerships.
Communicated Amazon’s value proposition effectively while training sellers to become self-sufficient on the platform.
Education
MBA - Marketing and HR
Sri Sri University
Cuttack
BBA -
SDM College of Business Management
Mangalore
Skills
Marketing
Strategic planning
Team leadership
Entrepreneurial and innovative
Negotiation
Client engagement
Partnership building
Growth mindset
Accomplishments
Certified Yoga Instructor, Ministry Of Ayush under Government of India
Semifinalist in the Business Standard Quiz Eastern Zone Finals, Kolkata
Gold medalist in Business Standard quiz conducted in Sri Sri University, Cuttack
Secured second position in Business Quiz at DMS Goa
Secured first position in Marketing Conclave in JNC Bangalore