Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Language
Timeline
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Aditya Ghai

Aditya Ghai

Gurugram

Summary

Results-driven Senior Key Account Manager known for unparalleled productivity and efficiency in task completion. Possess strategic negotiation skills, adept at client relationship management, and proficient in market analysis. Excel in communication, problem-solving, and adaptability, ensuring successful outcomes in high-stakes environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Senior Key Account Manager

zomato hyperpure
Gurugram
07.2025 - Current
  • Coordinated daily operations to meet service standards and client needs.
  • Managed team schedules to ensure optimal coverage and efficiency.
  • Assisted in resolving customer inquiries and complaints effectively.
  • Collaborated with other departments to streamline processes and improve communication.
  • Motivated team members to consistently achieve or exceed performance expectations.
  • Created a positive work environment by setting clear expectations and providing resources necessary for success.
  • Handling all pan india accounts
  • Helping company to expand their operations in Tier 2 cities

Key Account Manager

zomato hyperpure
Gurugram
07.2024 - Current
  • Retain and acquire new customers in a specific geography.
  • Manage the sales process from query generation to payment.
  • View and maintain sales tracker.
  • Collect data on competitor's activities.
  • Able to bring in new clients and aggressively increase GMV on a monthly basis.
  • Analyzed marketing data to identify trends that lead to a new product line.
  • Implemented a new sales data analysis system, which increase sales by 10%.
  • Identified new opportunities for growth within existing accounts, as well as potential new customers.
  • Established strong relationships with clients through regular communication and follow-up activities.
  • Created data visualizations that helped executives make informed business decisions.
  • Collaborate with culinary team to create first solution for clients.
  • Managed key client relationships to ensure satisfaction and loyalty.
  • Developed account strategies to align client needs with company offerings.
  • Coordinated with internal teams to deliver solutions for client requests.

Key Account Manager

Redbasil technologies
Gurugram
03.2023 - 06.2024
  • Managed key client relationships to ensure satisfaction and loyalty.
  • Coordinated with internal teams to deliver solutions for client requests.
  • Facilitated communication between clients and technical support teams effectively.
  • Conducted regular reviews of account performance to identify improvement areas.
  • Taking care of last-mile delivery.
  • Utilized sales data and client feedback to improve organizational strategies.
  • Managed the relationship between internal teams and external customers.

Intern

  • Developed and implemented a new sales strategy that resulted in a 10% Increase in sales.
  • Built and maintained relationships with key customers, resulting in repeat business and referrals.
  • Assisted with the development and execution of marketing campaigns.
  • Provided customer service and support to existing customers.
  • Even I collect the data on which sales team work.

Education

MBA -

GD Goenka University
01.2022

B.Com -

Apeejay College of Fine Arts
01.2019

Skills

  • Ms Word
  • Communication
  • Problem-solving skills
  • Pipeline Management
  • Data Visualizations
  • Public relations
  • Negotiation skills
  • Deal closers

Certification

  • Part of MUN, where I brought a sponsorship of Rs. 100,000.
  • Award in current organization for maximum number of onboardings.
  • Attended the AAhar event, connecting with purchase heads to source new product varieties for clients.

Hobbies and Interests

Cricket

Languages

Hindi

Language

English
First Language
Hindi
Advanced (C1)
C1

Timeline

Senior Key Account Manager

zomato hyperpure
07.2025 - Current

Key Account Manager

zomato hyperpure
07.2024 - Current

Key Account Manager

Redbasil technologies
03.2023 - 06.2024

Intern

MBA -

GD Goenka University

B.Com -

Apeejay College of Fine Arts

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Aditya Ghai