HubSpot
Aditya V. Iyengar
Sales Specialist
Pune
Summary
Dynamic sales and business operations specialist with more than three years of experience in enhancing customer engagement and tracking performance. Proficient in leveraging data insights to boost sales effectiveness and support overall revenue growth.
Overview
3
3
years of professional experience
Work History
Process Associate
Genpact
10.2025 - Current
- Managed high-volume customer interactions to enhance service efficiency.
- Tracked case data, ensuring SLA compliance across all operations.
- Identified recurring issues and resolved them to improve customer satisfaction.
- Collaborated with internal teams to streamline processes and share insights.
- Executed Google Pixel process to optimize customer experience.
Business Development Executive
Veave Technologies
12.2023 - 06.2025
- Engaged clients to support tailored solutions and enhance satisfaction.
- Managed CRM dashboards and KPIs to track performance metrics effectively.
- Provided insights derived from sales data to inform strategic decisions.
Technical Sales Executive
RoboInfocom
09.2021 - 05.2023
- Managed sales pipeline and CRM to enhance efficiency and accuracy.
- Handled customer interactions, ensuring seamless communication and satisfaction.
- Built dashboards to track performance metrics and inform strategic decisions.
- Maintained accurate sales data to support informed forecasting.
Education
MBA - Finance
DY Patil
Navi Mumbai 02-2026
BBA - Computer Applications Development
ICCS
Pune 11-2020
Skills
Customer relationship management
Sales pipeline optimization
Excel data analysis
Key performance indicators tracking
Insight generation from data
Software
PowerBI
Tableau
PowerApps
UiPath
Salesforce Adminstration
Timeline
Process Associate
Genpact
10.2025 - Current
Business Development Executive
Veave Technologies
12.2023 - 06.2025
Technical Sales Executive
RoboInfocom
09.2021 - 05.2023
MBA - Finance
DY Patil
BBA - Computer Applications Development
ICCS