ADITYA KUMAR

Sr bda

• Supported student learning objectives through personalized and small group assistance.
• Prepared learning materials, helping teachers prepare for daily instruction.
• Provided support to help students with special needs learn and grow.

• Sales Team
• Net ambit, Project: -Working for the Unacademy process as an app activation and education coordinator
• Conducted conferences with parents and students to review progress, adjust academic plans and renew enrollments.

• Project: -Working for the Flipkart Team as a call me back request team
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Responded to customer requests for products, services and company information.

• Working for FORD IND as customer support in sales dept.
• Provided primary customer support to internal and external customers.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.

• Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
• Provided Tier 1 IT support to non-technical internal users through desk side support services.
• Managed high levels of call flow and responded to [Type] technical support needs.
• Responded promptly to incoming sales leads and requests for technical support.

• Managed construction equipment maintenance to minimize costs and avoid project disruption.
• Recorded daily events and activities in site diary to evaluate process and improve productivity.

• Project description - Trained the students in the program of DMKVY and PMKVY in trade of DTH, RETAILS & SALES,
• Telecommunication under the organization
• Scheduled and taught in class and online courses to increase learning opportunities.