Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aditya Swain

Mechanical Engineer/Fresher
Faridabad

Summary

Seeking to obtain a job where I can use skills to create a perfect work environment . Willing to learn new skills and technologies to push the company forward.

Overview

6
6
years of post-secondary education
1
1
Certification
4
4
Languages

Work History

Technical Support Engineer

Teleperformance
03.2023 - 08.2023
  • Served as primary point of contact for support relating to owned solutions and products.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Performed root cause analysis of reported issues to enact corrections.
  • Giving support to products like Microsoft Exchange and Microsoft 365.

Education

B Tech - Mechanical Engineering

Swami Vivekanand University
Sagar
08.2016 - 07.2020

12th -

BDM Sr Secondary School
Chata
06.2015 - 06.2016

10th -

Aravali International School
Faridabad
04.2013 - 06.2014

Skills

  • MS Excel

  • Technical Support

  • Analytical and Critical Thinking

  • Good Communication Ability

  • Motivated Team Player

  • MS Office

Certification

Internship at Rourkela Steel plant (SAIL)

Timeline

Technical Support Engineer

Teleperformance
03.2023 - 08.2023

Internship at Rourkela Steel plant (SAIL)

07-2019

B Tech - Mechanical Engineering

Swami Vivekanand University
08.2016 - 07.2020

12th -

BDM Sr Secondary School
06.2015 - 06.2016

10th -

Aravali International School
04.2013 - 06.2014

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Aditya SwainMechanical Engineer/Fresher