Aditya Swain
Mechanical Engineer/Fresher
Faridabad
Summary
Seeking to obtain a job where I can use skills to create a perfect work environment . Willing to learn new skills and technologies to push the company forward.
Overview
6
6
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Technical Support Engineer
Teleperformance
2023.03 - 2023.08
- Served as primary point of contact for support relating to owned solutions and products.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed root cause analysis of reported issues to enact corrections.
- Giving support to products like Microsoft Exchange and Microsoft 365.
Education
B Tech - Mechanical Engineering
Swami Vivekanand University
Sagar 2016.08 - 2020.07
12th -
BDM Sr Secondary School
Chata 2015.06 - 2016.06
10th -
Aravali International School
Faridabad 2013.04 - 2014.06
Skills
MS Excel
Technical Support
Analytical and Critical Thinking
Good Communication Ability
Motivated Team Player
MS Office
Certification
Internship at Rourkela Steel plant (SAIL)
Timeline
Technical Support Engineer
Teleperformance
2023.03 - 2023.08
Internship at Rourkela Steel plant (SAIL)
2019-07
B Tech - Mechanical Engineering
Swami Vivekanand University
2016.08 - 2020.07
12th -
BDM Sr Secondary School
2015.06 - 2016.06
10th -
Aravali International School
2013.04 - 2014.06