Syed Afsheen
Senior E Support Officer
Hyderabad
Summary
Dynamic Senior E Support Officer with over diverse experience, demonstrating expertise in customer engagement and operational efficiency, Proven ability to excel in high pressure environments while maintaining a strong focus on team collaboration and effective communication. Adopt at leveraging management skills to enhance client satisfaction and drive organizational goals, committed to continuous professional growth and ready to tackle challenges in a senior role that utilizes strong interpersonal and adaptability skills.
Overview
8
8
years of professional experience
4
4
Languages
Work History
Senior E support Officer
Intouchcx Pvt ltd
08.2023 - Current
- In the role of Senior E support Officer responsibilities include making Utility payments by researching
- Maintaining High level accuracy without making errors
- Working on tools with great efficiency and flexibly
- Delivering the enhance service to client by meeting the targets
Senior Assistant G.R
Wonderla Holidays Limited
04.2018 - 09.2022
- Managed receptionist area, greeting visitors and responding to telephone and in person enquires.
- Responded promptly to incoming phone calls and emails for prompt, professional correspondence.
- Answered questions and concerns regarding company products, services and prices.
- Arranged business trips and handled reservations.
- Verified order accuracy and tracked company shipments to confirm on time arrivals.
- Maintaining records and making reports based on the data
Education
Masters in Business Administration (M.B.A) - Finance
Noble PG College
Hyderabad10.2020
Skills
- Problem solving
- Leadership
- Motivation
- Decision making
- Teamwork and loyalty
- Discipline and focus
Interests
Reading, Sketching
AWARDS
Employee of the month for every financial year for new task assigned.
DECLARATION
I hereby declare that all the above-mentioned information furnished by me is true to the best of my knowledge. PLACE: DATE: (Syed Afsheen)
Timeline
Senior E support Officer
Intouchcx Pvt ltd
08.2023 - Current
Senior Assistant G.R
Wonderla Holidays Limited
04.2018 - 09.2022
Masters in Business Administration (M.B.A) - Finance
Noble PG College