Hi, I’m
Aishwarya Upadhyay
Gurgaon
Summary
Proven leader with a dynamic track record at VenueMonk, enhancing revenue share by 25% through strategic operations management and team building. Excelled in roles from Inside Sales Executive to Cluster Manager, leveraging skills in Salesforce CRM and fostering high-performing teams. Specializes in corporate communications and driving profitability with a focus on achievements and client satisfaction.
Overview
8
years of professional experience
Work History
VenueMonk
Cluster Manager
09.2024 - Current
Job overview
- Leading a team to exceed sales and profitability benchmarks.
- Designed and implemented strategies resulting in a 25% growth in revenue share.
- Monitoring KPIs and preparing data-driven performance reports.
- Ensuring compliance with organizational policies and delivering excellent customer satisfaction.
Venuemonk
Inside Sales Team Lead
06.2022 - Current
Job overview
- Successfully led a team of 10, fostering a collaborative and high-performing work environment.
- Directed team leadership and management efforts to align with organizational goals.
- Drove sales growth and profitability by implementing targeted strategies, ensuring accountability, and securing new accounts, generating over ₹10 lakh in monthly revenue."
- Played a key role in recruitment and training, ensuring new hires were equipped for success.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Venuemonk
Inside Sales Executive
06.2019 - 03.2021
Job overview
- Coordinated with clients to understand their event requirements and provided tailored venue solutions, ensuring optimal customer satisfaction.
- Facilitated seamless communication between clients and venues, ensuring hassle-free coordination for bookings and events.
- Executed follow-ups with prospective clients to convert inquiries into confirmed bookings, achieving monthly sales targets.
- Managed venue onboarding and collaborated with venue management to meet business goals
- Developed strong partnerships with venue partners
- Content writing: Writing reviews and descriptions of the venues and correcting on backend errors
- Developed and implemented sales strategies to increase revenue.
Uniinfo Telecom Services
Project Coordinator
01.2017 - 09.2017
Job overview
- Improved project tracking systems, ensuring timely delivery of deliverables.
- Maintained and analyzed progress reports, enhancing reporting accuracy.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Maintained database and spreadsheets with accurate inventory and status.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Developed and implemented project plans and budgets to ensure successful execution.
Education
Chandigarh UniversityChandigarh, India
MBA from Finance
06-2023
Patna Women's CollegePatna, India
Bachelor of Arts from Advertising
05-2016
Skills
- Revenue growth
- Performance management
- Team Management & Leadership
- Performance tracking and evaluation
- Continuous improvement
- Managing operations and efficiency
- Product development
- Workforce planning
- Client Acquisition / Retention
- Mentoring & Coaching
- Stakeholder Management
- Quality control
Timeline
Cluster Manager
VenueMonk
09.2024 - Current
Inside Sales Team Lead
Venuemonk
06.2022 - Current
Inside Sales Executive
Venuemonk
06.2019 - 03.2021
Project Coordinator
Uniinfo Telecom Services
01.2017 - 09.2017
Chandigarh University
MBA from Finance
Patna Women's College
Bachelor of Arts from Advertising
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