AISHWARYA DASH
New Delhi
Summary
Business development professional with over 4 years of expertise in client acquisition, market research, and stakeholder management. Currently pursuing an MBA in marketing and an advanced certification in digital marketing from MICA. Proficient in Google Ads, Meta Ads, Google Analytics, and campaign analysis through practical marketing projects. Aiming to transition into performance marketing and e-commerce growth.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Sr. Business Development Executive
Wildnet Technologies Ltd.
02.2022 - 07.2026
Collaborated with clients to identify business requirements and recommend technology solutions.
Conducted market research to uncover potential client industries and business opportunities.
Developed and maintained long-term relationships with clients and internal stakeholders.
Sr. Operations Associate
Convergys India Pvt. Ltd.
10.2020 - 01.2022
- Concentrix Corporation is a global leader in customer experience solutions and technology, serving Fortune Global 500 and new economy clients across diverse industries including technology, retail, banking, healthcare, automotive, and public sector.
- Delivering high-quality resolutions, acknowledging the queries and accordingly providing a quick first-call resolution while avoiding escalations.
- Maintaining the (AHT) Average handling time while providing the best resolutions.
- Ensured efficient deliverables while maintaining high-quality standards.
- Acted as primary liaison between customers, employees, and managers to facilitate communication..
- Supported SME in team leadership and resolution of operational concerns.
- Assisted juniors with real-time queries and provided knowledge transfer on process.
Education
MBA - Marketing
NMIMS
01-2027
Advanced Certification in Digital Marketing & Communications - Marketing, Branding, & Advertising
MICA
08-2026
B.Com -
University of Delhi
01-2022
XII - Commerce
Modern International School
01-2018
X -
Modern International School
01-2016
Skills
- Marketing and digital marketing
- Google Ads and Meta Ads
- Data analysis and Google Analytics
- Performance marketing and campaign analysis
- Keyword research and SEO
- Market research and competitor analysis
- Excel and Google Sheets proficiency
- Client communication and stakeholder management
- CRM expertise
- Cross-functional collaboration
Certification
- Undergraduate Diploma in Office Management from YWCA of Delhi with 82% securing 3rd Rank.
- Udemy Certified in B2B Sales Cold Calling and Value Propositions.
- Udemy Certified in Business Communication.
Tools
- Google Ads
- Meta Ads
- Google Analytics
- Google Sheets
- Microsoft Excel
- Canva
Accomplishments
- Employee Of The Quarter at Wildnet multiple times.
- Employee Of The Month at Convergys consecutively for 9 months.
- Awarded with Rewards & Recognition (R&R) for performance at Convergys multiple times.
Timeline
Sr. Business Development Executive
Wildnet Technologies Ltd.
02.2022 - 07.2026
Sr. Operations Associate
Convergys India Pvt. Ltd.
10.2020 - 01.2022
MBA - Marketing
NMIMS
Advanced Certification in Digital Marketing & Communications - Marketing, Branding, & Advertising
MICA
B.Com -
University of Delhi
XII - Commerce
Modern International School
X -
Modern International School