Working as Senior Learning Consultant with 10+years of experience into learning and development. Possesses strong knowledge of learning and development skills and processes. Excellent interpersonal skills and strong abilities in designing, planning, co-ordination and implementing training and educational programs.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
Work History
Senior Learning Consultant
IBM India Pvt. Ltd
04.2017 - Current
Certified Learning and Development Specialist with 10+ years of experience into Learning and Development.
Strong knowledge of Learning & Development skills and processes.
Manage the end to end planning, design, and implementation/delivery of all the education requirements.
Working with business units on defining and finalizing TNI’s (Training Need Identification) and performing TNA's(Training Need Analysis).
Preparing the annual training budget and tracking actual cost utilization against allocated budget.
Overall program planning, establish controls, monitor of progress, coordinate program key tasks, owns stakeholder communication and business deliverables attainment.
Contribute to the strategic direction and development of training within Sector/Service Lines.
Perform skill gap analysis Mapping/Managing training plans/schedules.
Knowledge of Learning Management Systems like Success Factors, SumTotal etc.
Understand, design, and develop learning utilizing a full range of modalities including physical and virtual classroom, eLearning, and social and collaborative learning techniques (ILT/CBT/WBT), Blended learning approach.
Perform skill gap analysis Mapping/Managing training plans/schedules.
Manage the planning, design, and implementation/delivery of all the education requirements
Overall program planning, establish controls, monitor of progress, coordinate program key tasks, owns stakeholder communication and business deliverables attainment
Collaborate across the organization and other stakeholders as required to meet objectives
Contribute to the strategic direction and development of training within Sector/Service Line
Discussion with business units on defining and finalizing TNI’s (Training Need Identification) and performing TNA's(Training Need Analysis).
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Coordinated ongoing technical training and personal development classes for team members.
Analysed effectiveness of training programs at all levels and recommended updates.
Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Learning Consultant
Capgemini India Pvt. Ltd
Hyderabad
04.2015 - 09.2016
Successful implementation of key aspects of learning solutions and fully meeting expectations of business partners
Collate regional learning needs i.e., inputs coming from practice and other Learning Partners
Partner with practice LPs to deliver practice training in region and plan and execute regional learning.
Identify software and hardware requirements and coordinate with IT team for setting up the in house labs.
Effectively collaborate with learning team members, Subject Matter Expert (SMEs) and customers to successfully implement relevant learning events.
Encourage, collect, and summarize feedback on learning implementation from participants, trainers, vendors, customers, management, and others to continuously ensure improved quality of learning events
Support optimization of the method of delivery for existing learning solutions, material, and contents such as slides, e-learning modules as well as any other type of currently used learning technologies, based on the results of evaluation, spontaneous and formal, feedback from participants, management, and other sources as well as a result of the yearly run portfolio review
Document and drive sharing of best practices and process improvement within the team and with partners and customers and contribute to projects addressing continuous improvements on learning events related topics
Effective communication with stakeholders at appropriate level, stakeholder’s audience, and internal team
End to end management of training program, report issues and gaps identified in training programs
Tracking training programs from start to end, report any issues / gaps identified daily to the training requester and escalate deviations to Regional head 2 days after first reporting and share weekly report with Operations head and Operations lead
Creation of reports as per business requirement and make improvement in the reports to streamline decision making process
Check accuracy of data entered in all the systems and report any issues / gaps encountered to the respective teams in timely manner.
Ensured the processes defined for training management are followed effectively.
Publish monthly feedback report to respective teams and management.
Learning Consultant and Technical Training Coordinator
GP Strategies Pvt. Ltd
Hyderabad
02.2015 - 04.2015
Manage training room allocation for training /non- training activities
Discussion with Business Teams on their TNI’s (Training Need Identification)
Pulling out nominations from My Learning and sending out the invite to the participants
Vendor management
End to end co-ordination of training programs
Plan, deliver, monitor, report and improve learning operations in practice/region
Includes accountability/responsibility for collecting, analyzing, planning, delivering, and evaluating, reporting (to stakeholders) and improving programs based on strategic learning needs; financial management.
Maintained tracking of the training database, calendar, roster, evaluations, materials, and supplies
Create standard and specialized training based on organizational and job needs
Provide periodic updates to department managers on training accomplishments
Maintain training records for all employees
Also responsible for maintaining professional relationship with vendors and contractors
Collaborating with peers and management to create a skills development certification program
Collaborated with Management and above to ensure that all trainings were executed seamlessly
Participate in training budget meetings, facilitate resources and coordinate events to make sure programs are achieved on budget
Responsible for planning, logistics, travel, vendor management, inventory preparation, asset set-up, shipping, On-site support (set-up and tear down) and post event assessments and/or actions.
Learning Consultant and Technical Training Coordinator
Ericsson India Global Services Pvt Ltd
12.2011 - 06.2014
Discussion with Business Teams on their TNI’s (Training Need Identification)
One to One discussion with Ericsson Academy for scheduling Telecom trainings based on the TNI’s submitted by Business
Interaction with Vendor for Non-Telecom trainings, niche technologies and soft skill trainings
End to end preparation of training calendar on the monthly basis
Taking nominations from the LMS (Learning Management Tool-ITM)
Sending training invites to the participants on daily basis
End to end co-ordination of training programs, nearly (100 programs in a month)
Logistics and Courseware management
MIS Reporting for Training Data on monthly basis
Generating Purchase Orders, vendor management.
Keeping track of SA (Service Agreement) for high end training programs
Taken care of CMMI, Lean Six Sigma and Trade Compliance programs and help the organization to clear CMMI Audit
Handled end to end Induction program for New Joiners across PAN India
Initiated PMI REP program within Ericsson to help the Organization to become PMP REP Certified Organization
Maintained tracking of the training database, calendar, roster, evaluations, materials and supplies
Create standard and specialized training based on organizational and job needs
Provide periodic updates to department managers on training accomplishments
Maintain training records for all employees
Also responsible for maintaining professional relationship with vendors and contractors
Collaborating with peers and management to create a skills development certification program
Collaborated with Management and above to ensure that all trainings were executed seamlessly
Participate in training budget meetings, facilitate resources and coordinate events to make sure programs are achieved on budget
Responsible for planning, logistics, travel, vendor management, inventory preparation, asset set-up, shipping, On-site support (set-up and tear down) and post event assessments and/or actions.
Technical Training Coordinator
Florence Fennel Informatica, US Tech Solutions Group
09.2010 - 11.2011
Allocation of Trainers for various Technical & Non-Technical Training's, Workshops for all the Clients requirements
Managing Faculty management system and training venues
Coordinate with Trainer and client for evaluation and confirmation of training Co-ordination and communication with client, Trainer, technical support team and other support teams for training lab setup
Identification of training needs Organize suitable training for Client’s requirement
Taken care of overall Corporate Training Division
Provided Trainers for various Niche Technologies
Sourcing of Trainers for technologies by different means
Projecting the suitable trainer profile for technologies
Sharing the training details based on client expectation
Maintaining database of trainers and preparing report on daily basis
Responsible for recruiting trainers as and when required
Conducted technical evaluation call between trainers and client
Understanding system requirements from trainer, required for training purpose
Responsible for Technical Co-ordination between trainer and client
Negotiating with trainers on costing part
Responsible for understanding the client requirement and providing suitable trainer as per technology
Assuring successful closure of Training.
Education
MBA/PGDM - Human Resources Management
Symbiosis Center For Distance Learning, Pune(SCDL)
08.2009 - 08.2011
B. TECH - Computer Science Engineering
Uttar Pradesh Technical University, UPTECH
08.2005 - 08.2009
Senior Secondary,12th -
Delhi Public School
04.2004 - 05.2005
Higher Secondary, 10th -
Delhi Public School
04.2002 - 05.2003
Skills
Stakeholder management and Budget Analysis
Program management , Vendor management and training co-ordination
Learning and Competence Development
Training Need Identification and Training need Analysis
Training delivery on processes and tools used within organization
Adult learning theory, knowledge management tools(LMS, Sum Total)
Accomplishments
Employee and Manager enablement sessions completed on various L&D initiatives taken within the Organization.
Timely education requirement gathering, prioritizing and effective utilization of budget done throughout all quarters for approx 5000+ employees.
Program Management done for Multicloud and Google cloud program.
Awarded with “Best Performer” award in Ericsson within 3 months of joining for outstanding performance.
Certification
Certified Learning and Development Professional (CLDP from GSDC)
Timeline
Certified Learning and Development Professional (CLDP from GSDC)
10-2021
IBM Cloud Essentials
05-2021
ITIL V4 Certified
09-2019
Senior Learning Consultant
IBM India Pvt. Ltd
04.2017 - Current
Learning Consultant
Capgemini India Pvt. Ltd
04.2015 - 09.2016
Learning Consultant and Technical Training Coordinator
GP Strategies Pvt. Ltd
02.2015 - 04.2015
Learning Consultant and Technical Training Coordinator
Ericsson India Global Services Pvt Ltd
12.2011 - 06.2014
Technical Training Coordinator
Florence Fennel Informatica, US Tech Solutions Group
09.2010 - 11.2011
MBA/PGDM - Human Resources Management
Symbiosis Center For Distance Learning, Pune(SCDL)