Ajay Chaurasiya
Assistant Manager
Navi Mumbai,Maharashtra
Summary
With over 7+ years of experience in the Indian and international ecommerce industry, I have expertise in managing operations across leading marketplaces such as Flipkart, Amazon.in, Noon.com, and Tata CLiQ. My comprehensive experience spans the full spectrum of ecommerce operations, including cataloging, content enrichment, and pricing analysis. I have a strong track record of driving results through my strengths in project management, competitive pricing, and product mapping. By aligning client requirements with strategic business objectives, I have consistently enhanced operational efficiency and driven business growth. My ability to streamline processes and implement effective strategies has led to significant improvements in business performance and profitability. I am passionate about the dynamic e-commerce landscape and committed to identifying innovative solutions to optimize operations and maximize business success. Let's connect to explore how my expertise can contribute to your business's growth in the competitive e-commerce market.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
CONTEXiO
Navi Mumbai, Maharashtra
01.2024 - Current
- Managing & working with team to ensuring the successful execution of a project for a top multinational retailer of United States.
- Helping client to be competitive in market by competitor pricing analysis.
- For pricing intelligence, match/validate the product from US/UK/CA region for 8+ marketplace or retailer.
- Creating workflow & documentation for each and every process to maintaining efficiency and clarity in operations.
- Providing training to new team members for individual process as it ensures that they are equipped with the necessary skills and knowledge.
- Approach seller from other marketplace by doing some research and generating reports.
- Doing RCA for error raised by client and provide the complete post review to customer and internal management, team.
- Ensuring delivery timeline is adhered to meet customer expectations.
- I have gained expertise through my involvement in projects where I've worked & managed one of the top e-commerce platforms of UAE.
- Enrichment and doing quality check of top selling products on their internal tool.
- Sourcing, editing and uploading images as per their guidelines to go live on their site.
- Training team to existing and new members for many different tasks.
- Gathering all data and generating a project report for the client meeting.
Team Lead
CONTEXiO
Navi Mumbai, Maharashtra
01.2020 - 12.2023
Senior Research Analyst
CONTEXiO
Navi Mumbai, Maharashtra
01.2019 - 12.2019
- Worked on End-to-End catalogue & upload for one of the top omni-channel marketplaces in India falls under Tata Group.
- The categories range from small home appliances to smartphones, laptops, and large appliances.
- Additionally adhered to strict client guideline for changing Title and KeyFeatures in bulk for the listed articles for multiple categories.
- Doing quality checks to ensure that the catalog remained compliant and up to standard.
- Working as per client guidelines and meeting tight deadlines for batch uploads.
- Responsibility of managing a team and work to ensure the smooth execution of the project and the achievement of project goals for one of the best FMCG Project of Future Retail.
- The scope of this project included various products range from Packaged items, meat, drinks, dairy and many more.
- Got kudos certificate for this FMCG project.
- Trained to employee for product enrichment and quality check.
- Doing quality check across multiple categories and maintaining consistency.
- Enriching the content by competitor's data to improve the competitiveness and appeal of the listed items.
- Identifying solutions for problems by sourcing data from images in automation way to enhancing the overall product descriptions and information.
Research Analyst
CONTEXiO
Mumbai Area
01.2018 - 12.2018
- Have experience in managing accounts for multiple sellers across various online marketplaces, including Amazon, Flipkart, Snapdeal, and Paytm.
- Creating & uploading products listings for multiple categories on multiple ecommerce platforms.
- Well versed with AWS-S3 for uploading images on AWS to generate links for images and subsequently upload them on e-commerce portal.
- Running bathes on photoshop for editing images as per marketplace guidelines.
- Sharing all task updates & timelines to client for assigned work.
- Training to new members for multiple process.
- Identifying and fixing the issue for error/blocked listing to ensure the products are live for customers.
- Inspection of customer rating & review to address concerns to maintain positive product ratings.
- Managing product shipments which ensures that products are shipped to customers in a timely and efficient manner.
- Raising request for removal orders for various reasons, such as quality issues, penalty or violating platform policies.
- Creating Sales, Inventory & other report on Daily, Weekly, Monthly, Quarterly & Yearly basis.
- Co-ordinating with the Client, Warehouse team & Seller support.
Associate
Computer Age Management Services Pvt. Ltd.
Thane, Maharashtra
11.2017 - 12.2017
- Updating new/existing mutual fund records of customer in application.
- Keeping record of multiple types of insurance data of customer in application.
Education
Bsc - information technology
Manisha Education Trusts Smt. Janakibai Rama Salvi College of Arts Commerce & Science
01.2017
Skills
Process automation and optimization
Competitive intelligence
Retail operations management
Adv MS Excel & Power BI
Certification
- Field Technician Computing & Peripherals
- Data Visualization With Power BI
- MTA: Security Fundamentals - Certified
Awards
Best Project Manager
Timeline
Assistant Manager
CONTEXiO
01.2024 - Current
Team Lead
CONTEXiO
01.2020 - 12.2023
Senior Research Analyst
CONTEXiO
01.2019 - 12.2019
Research Analyst
CONTEXiO
01.2018 - 12.2018
Associate
Computer Age Management Services Pvt. Ltd.
11.2017 - 12.2017
Bsc - information technology
Manisha Education Trusts Smt. Janakibai Rama Salvi College of Arts Commerce & Science