Ajay Kumar S
Bangalore
Summary
Dynamic Cluster Manager with a proven track record at RUOSH / FLORSHIEM INDIA, excelling in inventory management and staff training. Spearheaded sales growth initiatives, enhancing operational efficiency and customer satisfaction. Adept at data analysis and fostering team collaboration, driving results in fast-paced retail environments.
Overview
22
22
years of professional experience
Work History
Cluster Manager
RUOSH / FLORSHIEM INDIA
Bengaluru
04.2012 - Current
- Managed operations for EBO, large-format and multi-brand outlets in Karnataka, Tamilnadu, and Kerala.
- Conducted monthly target briefings, strategizing to meet sales goals across all stores.
- Compiled and analyzed sales data, identifying opportunities for growth and improvement.
- Led weekly sales meetings with managers to align objectives and tactics.
- Monitored inventory levels to optimize fast-moving stock and address slow-moving items.
- Processed purchase orders based on store requirements, ensuring timely fulfillment.
- Developed business matrices daily and monthly, presenting insights to the Business Head.
- Resolved customer complaints by providing personalized solutions and maintaining satisfaction.
Store Manager
Fashion Mantra
01.2010 - 03.2012
- Streamlined daily store operations to ensure efficient workflow and enhance customer experience.
- Trained and supervised staff on exceptional customer service practices.
- Implemented visual merchandising standards to optimize product presentation.
- Recruited and trained new employees to build a competent team.
- Enforced company policies to uphold a safe shopping environment.
- Managed cash handling, opening, and closing procedures as part of daily operations.
Visual Merchandiser
Pantaloons Retail India Ltd
02.2008 - 01.2010
- Designed engaging visual displays to enhance customer shopping experience.
- Collaborated with store management to align visuals with promotional campaigns.
- Reviewed merchandise layouts based on seasonal trends and stock availability.
- Executed merchandising adjustments according to seasonal changes and business needs.
- Planned seasonal store layout changes, incorporating decorations and props.
- Created innovative floor plans to maximize merchandise visibility.
Team leader
Unity Services
02.2006 - 01.2008
- Led team in delivering exceptional support services to diverse community needs.
- Developed strategies to enhance team collaboration and communication effectiveness.
- Managed scheduling and resource allocation for optimal workflow efficiency.
- Coordinated projects to ensure timely completion and quality service delivery.
Customer Contact Officer
B V Consultancy
06.2003 - 02.2006
- Supervised daily operations and workflow for on-site teams.
- Coordinated scheduling and resource allocation for projects.
- Conducted site inspections to ensure quality control measures.
- Facilitated communication between management and field workers.
- Maintained positive vendor relationships and open lines of communication to enable resource availability.
Education
BACHELOR OF COMMERCE -
Skills
- Inventory management and data analysis
- Staff training and development
- Product launch strategies
- Performance evaluation techniques
- Visual merchandising skills
- Time management expertise
Personal Information
- Father's Name: Srinivasaiah V S
- Date of Birth: 09/12/80
- Nationality: Indian
- Marital Status: Married
Languages
- Kannada
- English
- Hindi
- Tamil
- Telugu
Accomplishments
- Awarded as the best store manager in the country for highest KPI Achievement in 2017-18.
- Won RUOSH Premier League for 2016-17 for best-performing store across the country.
- Won Inter-store competitions for achieving sales targets for entire year of 2014-15.
- Recognized as the best employee of the year for 2012 and 2013.
Timeline
Cluster Manager
RUOSH / FLORSHIEM INDIA
04.2012 - Current
Store Manager
Fashion Mantra
01.2010 - 03.2012
Visual Merchandiser
Pantaloons Retail India Ltd
02.2008 - 01.2010
Team leader
Unity Services
02.2006 - 01.2008
Customer Contact Officer
B V Consultancy
06.2003 - 02.2006
BACHELOR OF COMMERCE -
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