Motivated and detail-oriented UI/UX Designer with a background in computer science and 3+ years of experience in network operations. Currently transitioning into the UI/UX field, bringing strong analytical thinking, user empathy, and a commitment to user-centered design. Seeking to contribute to a forward-thinking IT team by leveraging skills in wireframing, prototyping, and usability testing.
Overview
3
3
years of professional experience
1
1
Certification
Work History
TOC Engineer
Indus Towers Ltd.
Chennai, Tamil Nadu
07.2022 - Current
Monitored and managed end-to-end network operations across multiple zones
Collaborated with internal teams to ensure service uptime and fast issue resolution
Created detailed incident reports and improved documentation processes
Developed troubleshooting skills and exposure to IT operations and process management
Supported team coordination and led small internal training