AJAY M
Chennai,Tamil Nadu
Summary
Motivated and detail-oriented UI/UX Designer with a background in computer science and 3+ years of experience in network operations. Currently transitioning into the UI/UX field, bringing strong analytical thinking, user empathy, and a commitment to user-centered design. Seeking to contribute to a forward-thinking IT team by leveraging skills in wireframing, prototyping, and usability testing.
Overview
3
3
years of professional experience
1
1
Certification
Work History
TOC Engineer
Indus Towers Ltd.
Chennai, Tamil Nadu
07.2022 - Current
- Monitored and managed end-to-end network operations across multiple zones
- Collaborated with internal teams to ensure service uptime and fast issue resolution
- Created detailed incident reports and improved documentation processes
- Developed troubleshooting skills and exposure to IT operations and process management
- Supported team coordination and led small internal training
- Tools used: Internal NMS, Excel, reporting dashboards
- Key Skills: Network Monitoring, Incident Management, Team Coordination, Excel Reports, Root Cause Analysis
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
Education
UI/UX Design Program - undefined
Login 360
02.2025
B.E. - Computer Science and Engineering
Shree Venkateshwara Hi-Tech Engineering College
01.2022
HSC - Computer Science Stream
Government Higher Secondary School
01.2018
Skills
- Figma
- Adobe XD
- Wireframing & Prototyping
- User Research
- User-Centered Design (UCD)
- Information Architecture
- Interaction Design
- Adobe Photoshop & Illustrator
- HTML/CSS (Basics)
- Team Management
- Basic Excel
- Effective communication
- Problem-solving analysis
Certification
- Great Learning - UI/UX for Beginners
- UI/UX Course - Login 360
Languages
English
Tamil
Personal Information
Title: TOC EXECUTIVE | UI/UX DESIGNER
Timeline
TOC Engineer
Indus Towers Ltd.
07.2022 - Current
UI/UX Design Program - undefined
Login 360
B.E. - Computer Science and Engineering
Shree Venkateshwara Hi-Tech Engineering College
HSC - Computer Science Stream
Government Higher Secondary School
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