Ajay Kumar Chaudhary
Patna
Summary
Results-driven professional with a track record of enhancing customer service and driving sales growth. Coordinated area plans for dealer networks and channel partners, ensuring effective sales order monitoring and regional stock management. Managed territory sales through established networks, conducting field visits to assess customer needs and streamline order flow.
Overview
2
2
Languages
19
19
years of professional experience
Work History
Deputy Area Manager
ASTRAL LIMITED
Patna, Bihar
10.2024 - Current
- Developed strategies to improve customer service and increase sales.
- Coordinated area plans for dealer network and channel partners.
- Monitored sales orders, dispatch updates, and regional stock movement.
Senior Territory Manager
Varmora Granito Pvt Ltd
Purnea, Bihar
06.2023 - 10.2024
- Directed territory sales through dealer and distributor networks to enhance market penetration.
- Executed field visits to assess customer requirements and streamline order flow.
- Optimized territory coverage and analyzed sales pipeline with regional managers to align strategies.
Direct Sales Associate
Kansai Nerolac Paints
Samastipur, Bihar
02.2018 - 05.2023
- Promoted Kansai Nerolac Paints products to dealers and painters.
- Visited retail outlets to support direct sales coverage.
- Explained paint features, shades, and application methods to customers.
Senior Block Manager
Care India
Samastipur, Bihar
06.2015 - 11.2017
- Coordinated CARE India block-level program activities with field teams and local stakeholders.
- Monitored implementation of community health and development plans across assigned blocks.
- Facilitated meetings with government officials, community leaders, and partner organizations.
Direct Sales Representative
Greenlight Planet
Samastipur, B8har
08.2011 - 03.2015
- Represented Greenlight Planet solar solutions through direct field sales in assigned territory.
- Prospected households and retailers for off-grid product adoption.
- Presented product features, pricing, and pay-as-you-go options to customers.
Customer Care Executive
Mphasis an EDS Company
Noida, U. P.
09.2007 - 12.2010
- Handled inbound customer calls for Mphasis EDS client support
- Resolved billing and account inquiries using company knowledge base
- Documented and updated service tickets in CRM systems and call logs
Education
Bachelor of Arts - Economics
Chhatrapati Sahu Ji Maharaj University
Kanpur, U. P. 04.2001 -
Skills
- Interpersonal communication
- Sales reporting
- Sales forecasts
- Cross-functional teamwork
- Sales forecasting
- Sales order tracking
- Dealer network management
- Area sales planning
- Distributor relations
- Territory management
- Sales orientation
- Leadership skills
- Goal setting and performance metrics
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Deputy Area Manager
ASTRAL LIMITED
10.2024 - Current
Senior Territory Manager
Varmora Granito Pvt Ltd
06.2023 - 10.2024
Direct Sales Associate
Kansai Nerolac Paints
02.2018 - 05.2023
Senior Block Manager
Care India
06.2015 - 11.2017
Direct Sales Representative
Greenlight Planet
08.2011 - 03.2015
Customer Care Executive
Mphasis an EDS Company
09.2007 - 12.2010
Bachelor of Arts - Economics
Chhatrapati Sahu Ji Maharaj University
04.2001 -