Ajit Patel
Sr. Manager Key Account Supply-Delhi NCR
Greater Noida
Summary
Extensive experience of working in cross-functional and diverse cultural setup, with strong and high-performing teams. Got over 5 years of experience in Business and Supply Operations, Project Management, and Quality Management.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Sr. Manger Key Account Supply-Auto City Operations
Quess Corp Ltd (Uber)
11.2023 - Current
- Strategy and Planning : Led business planning, developed market strategy for acquiring driver supply of Uber Auto e.g. Expansion & diversification of Faridabad,Greater Noida Ghaziabad, Bahadurgarh including existing Geo like Delhi ,Noida & Gurgaon.
- Vendor Management : Managed, trained and motivated Vendors (Heroes) and support team to continuously improve the driver supply & knowledge, and abilities of support team for defect free services to Driver partners.
- Analytics: Created multiple local dashboards, analyzed data, and use multiple data dashboards to drive city operations efficiently.
- Project Management : Working in various projects such as Comp Intel data collection across the project & build the hero for Central Market place team requirements. Ola (Car-Auto-Moto),Rapido(Car-Auto-Moto),InDrive(Car), Zomato & Swiggy.
- GST, Non-GST & Supplier OB : Monthly Submissions of Heroes GST bill and Non -GST bill . Track the GST returns of the Registered hero with AP team.
Key Account Manager
TeamLease Services Ltd (Uber)
12.2020 - 11.2023
- Project Management : Worked in various projects such as PPE kit Distributions. Covid19 Vaccinations of 3500+ drivers at GL.10K Cockpit Distribution to auto Drivers. New Supply growth weekly from 200 to 1250+ in Auto, moto & Car, Central Comp Intel Benchmarking of ola, Driver mandatory training, Revenue generation, and Self-Serve' support model for drivers & Vendors.
- Team Management : Managed 50+ Hero & Stakeholders & their to drive quality and efficiency of supply metrics by performing RCAs and giving solutions in a timely manner.
- Structured thinking: Analyzed potential problems and coming up with solutions for better results in metrics such as Funnel Conversion from SUs to FTs at first contact resolution (95-97%), and maintain the regular trends WOW.
- Problem Solving: Streamlined the ‘Lost & Found' LOB for Noida Spot Hub which included coordinating with several Policy leads, inventory management, and escalation management.
- Escalation Management : Established SOPs for Stakeholders escalation and performing RCAs giving solutions in a timely manner.
Consultant
Kelly Services (Uber)
10.2019 - 10.2020
- Hunting & Forming: Launched Dost(Heo) Channel in Delhi NCR for Uber supply, start by researching local vendors through online platforms & field visits, industry directories, or referrals. Look for reliable suppliers offering competitive rates. Attend industry events or reach out to local transportation associations for networking opportunities. Establish clear communication channels and negotiate favorable terms. Prioritize vendors with a track record of reliability and flexibility to meet Uber's demands effectively.
- Project Management : Responsible to monitor executions and ensure cost-effective, high quality and timely delivery of products for various projects of different clients in Covid-19 . E.g Big-Basket,Spencer,Medics Govt. project Collaborations with Uber.
- Problem solving : Analyzed vendor requirements, solving vendors onsite quality problem and handling all complaints related to quality.
Education Counselor
Digitech Systems(A P J Satya University)
07.2019 - 08.2019
- Developed innovative career exploration students exposure to real-world educations of A P J Satya University Gurgoan.
- Created engaging presentations on various topics related to college readiness, such as time management techniques and effective study habits.
- Developed strong relationships with local colleges to streamline admissions procedures and increase acceptance rates of our students.
- Enhanced the college application process for students by conducting workshops on essay writing and financial aid opportunities.
Education
PGDM - Supply Chain & IT Operations Management
Birla Institute of Management Technology (BIMTECH)
Greater Noida, U.P. India 04.2001 -
B.Tech - Mechanical Engineering
Mangalmay Institute of Engineering & Technology
Greater Noida, U.P. India 04.2001 -
Skills
Stakeholder Management
Customer Centric
Strategic Planning
Project Management
Analytical Skills
Teamwork and Collaboration
Business Development
Account Management
Timeline
Sr. Manger Key Account Supply-Auto City Operations
Quess Corp Ltd (Uber)
11.2023 - Current
Key Account Manager
TeamLease Services Ltd (Uber)
12.2020 - 11.2023
Consultant
Kelly Services (Uber)
10.2019 - 10.2020
Education Counselor
Digitech Systems(A P J Satya University)
07.2019 - 08.2019
PGDM - Supply Chain & IT Operations Management
Birla Institute of Management Technology (BIMTECH)
04.2001 -
B.Tech - Mechanical Engineering
Mangalmay Institute of Engineering & Technology
04.2001 -
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