Piyush Malik
New Delhi
Summary
Experienced account management professional with strong track record in client relations, strategic planning, and revenue growth. Known for fostering team collaboration and achieving results, adaptable to changing business needs. Skilled in relationship building, negotiation, and project management. Recognized for reliability, effective communication, and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Key Account Manager, Hotel Supply
MakeMyTrip
04.2022 - Current
- Maximized topline and bottom line growth for 100+ domestic independent premium hotels, driving 12 Cr+ monthly business for GO-MMT while ensuring market competitiveness.
- Forecasted demand trends and optimized inventory, pricing, and performance metrics at a chain level across leisure and business cities, delivering consistent quarter-on-quarter growth.
- Analyzed competitor activity and market demand patterns to refine account sales strategy, leveraging sales drivers (pricing, consumer deals) to enhance visits and conversion rates.
- Employed consultative sales techniques to identify upselling opportunities tailored to individual hotel needs, driving mutual growth for both the hotel partners and GO-MMT.
- Initiated, developed and implemented Key Accounts practices including timely production reports, birthdays of owners/GMs to assure best relationship with the top management of Key Accounts
- Achieved 29% growth in FY24 as compared to FY23 and grew the portfolio further by 19% in FY’25
- Increased the GR of the portfolio by 17% through strategic partnerships & AdTech.
- Worked closely with the Product Team for the Launch of “Thematic Banners”, an AdTech solution for Super Premium properties, generating additional revenues of 12 lacs per month
Senior Manager, Business Development
ICRA LIMITED
07.2018 - 04.2022
- Growth & development of business by constantly engaging with CXOs in PSUs & Private Sector Banks and various other stakeholders.
- Interaction with cross functional team to ease out on tats and clearing requirements from my end and ease onboarding of Clients.
- Acquisition of clients and maintaining existing client relationships while also achieving targeted growth in revenue and market share Y-o-Y.
- Primary and Secondary Market Research to scan the market for potential leads and converting the same
- Achieved 119% & 121% of the target during covid hit years, FY 20 & FY 21 respectively.
- Won Young Turk Award in FY 2019 for best performance in Business Development amongst new recruits.
Internship
JLL (JONES LANG LASALLE)
06.2017 - 07.2017
- Spearheaded the mapping of real estate markets within Delhi-NCR, conducting 50+ site visits, contacting clients and setting up meetings to explore expansion opportunities within these markets.
- 4 deals executed from beginning to end in a short span of two months.
Education
MBA - Financial Management
DEPARTMENT OF FINANCIAL STUDIES, UNIVERSITY OF DELHI
07.2018
Bachelor of Technology - undefined
DELHI TECHNOLOGICAL UNIVERSITY (FORMERLY DCE)
05.2015
CBSE Class 12th & 10th - undefined
THE AIR FORCE SCHOOL
Skills
- Strategy
- Business Development
- Stakeholder Management
- Key Accounts Management
- Market Research - Primary and Secondary
- Data & Analytical Skills
- Negotiation & Persuasion Skills
Awards
Winner MMT Hall of Fame 2024, Winner OND '24 GR & Growth Contest – MMT, Winner Young Turk 2019 - ICRA
Timeline
Key Account Manager, Hotel Supply
MakeMyTrip
04.2022 - Current
Senior Manager, Business Development
ICRA LIMITED
07.2018 - 04.2022
Internship
JLL (JONES LANG LASALLE)
06.2017 - 07.2017
Bachelor of Technology - undefined
DELHI TECHNOLOGICAL UNIVERSITY (FORMERLY DCE)
CBSE Class 12th & 10th - undefined
THE AIR FORCE SCHOOL
MBA - Financial Management
DEPARTMENT OF FINANCIAL STUDIES, UNIVERSITY OF DELHI