Summary
Overview
Work History
Education
Skills
Websites
Interests
Certification
Languages
Timeline
Generic
Akanksha Mishra

Akanksha Mishra

Gurgaon

Summary

Dynamic Business Management professional with over 17 years of experience in strategic business planning, Event execution, Product planning, People management, and fostering a positive work culture. As a Global Head - Product Delivery & HR Lead my expertise includes orchestrating large-scale physical and digital events while shaping inclusive workplace environments that promote collaboration and innovation. Committed to driving organizational success through seamless execution and people-centric strategies, with a proven track record of uniting diverse teams to achieve exceptional business outcomes. Passionate about creating meaningful impact and contributing to the growth and success of organizations in an ever-evolving landscape.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Head – Business Delivery & HR Lead

People Matters Media Pvt Ltd
06.2012 - Current

Strategic Management

  • Attained sixfold growth in physical event revenue over five-year span.
  • Partnered with senior leadership to synchronize overarching business strategies with specific portfolio objectives.
  • Achieve a gross profit margin exceeding 50% through physical event delivery and 90% through digital product delivery.
  • Established and maintained strong relationships with business partners to identify new opportunities and drive Business growth.
  • Collaborated closely with clients to understand objectives and deliver customized event solutions.
  • Maintain strong client relationships, ensuring satisfaction and repeat business.

Product Management

  • Amplified flagship property of TechHR to 2x level and executed exhibition in Yashobhoomi Exhibition Center Delhi, achieving revenue growth of 30% and EBITDA of 45%
  • Enhanced TechHR brand presence in SEA region across Philippines, Indonesia, and Singapore over last 7 years while executing impactful events.
  • Spearheaded launch and execution of 15+ CXO three-day residential retreat at JW Marriott Phuket.
  • Delivered 13 conferences, worth revenue of 25.36 cr (65%), Customized Initiative Physical (Total Deliveries: 75) & Digital worth revenue of 11.01 cr which consist of total 93% of overall Revenue of People Matters in FY 26
  • Achieved & delivered B2C revenue of ~3 Cr (77% of target)
  • B2B marketing created a sales pipeline of ₹5.81 crore, with active sales closures of ₹2.14 crore, demonstrating strong early traction and a growing revenue impact.

Team Management:

  • Successfully led global event teams in conceptualizing, planning, and executing diverse physical and digital events.
  • Led and inspired diverse 45+ people global team, fostering collaboration and synergy between Business portfolios in SEA & India market.
  • Provided mentorship and professional development opportunities, creating high-performance cultures.

Financial Management:

  • Develop and manage budgets for global events, ensuring cost-effectiveness and deliver the desired EBITDA from the revenue line.

People & Culture Leadership:

  • Shaped and implemented HR strategies that attracted, developed, and retained top talent globally.
  • Cultivated positive workplace cultures through effective communication and employee engagement initiatives.
  • Oversaw talent acquisition, performance management, and employee development on a global scale.
  • Developed and implemented effective policies and procedures for HR, finance, and other administrative functions.

Past positions held @ People Matters Media Pvt. Ltd.:

  • General Manager - Special Initiatives & HR Lead, July'16 — Sep'20
  • Senior Manager - Special Initiatives & HR Lead, April'15 — June'16
  • Manager - Special Initiatives, Jan'14 — March'15
  • Assistant Manager - Special Initiatives, April'13 — Jan'14
  • Senior Associate - Special Initiatives, June'12 — March'13

Manager Program

WILL Forum India
03.2011 - 06.2012
  • Designed, planned, and developed customized training programs aligned with client needs.
  • Conducted training needs analysis across executive levels in coordination with business managers.
  • Mapped and onboarded training resources; prepared costings and budgets for program delivery.
  • Led employer branding initiatives for the WILL Forum; managed branding updates and communication.
  • Streamlined and organized quarterly WILL Forum meetings (2010–2012); Annual Skill development program and managed the annual event calendar.
  • Managed end-to-end recruitment: candidate screening, coordination of interviews, and onboarding formalities.
  • Oversaw general administration and compliance with HR documentation protocols.
  • Conducted members exit interviews; analyzed feedback to improve members retention and engagement strategies.
  • Conducted market research and surveys to support product development and strategic initiatives.
  • Managed corporate and individual memberships: onboarding, renewals, data maintenance, invoicing, and purchase orders.
  • Executive Programs, WILL Forum India, Delhi
  • March 2010 — February 2011
  • Led members acquisition and conducted induction training for program participants.
  • Curated and facilitated the WILL Power Networking Series – “Business Talk vs. Bonding Talk”, engaging over 500 women executives for mentoring, networking, and leadership dialogue.
  • Supported new product development through targeted research and market analysis.
  • Managed end-to-end membership operations, including onboarding, renewals, data updates, and formalities for corporate and individual members.

Education

MBA - Human Resources Management

IILM-GSM
Greater Noida
03-2010

Bachelor of Arts - Humanities

C.S.A. University of Agriculture & Technology
Kanpur
03-2007

Skills

  • Effective Time Management
  • Fast Learner
  • Creative Problem Solving
  • Interpersonal Communication Skills
  • Problem Solving Skills
  • Multitasking Skills
  • Teamwork and collaboration
  • Customer service
  • Critical thinking
  • Project Management Skills

Interests

Adventurous Sports activity, Travelling, Shopping, Painting, Planning anything :)

Certification

Aon Certified HR Business Partner Ready

Languages

English
Hindi

Timeline

Head – Business Delivery & HR Lead

People Matters Media Pvt Ltd
06.2012 - Current

Manager Program

WILL Forum India
03.2011 - 06.2012

MBA - Human Resources Management

IILM-GSM

Bachelor of Arts - Humanities

C.S.A. University of Agriculture & Technology
Akanksha Mishra