Akanksha Raghav

Roles & Responsibilities

• Manage end-to-end inside sales support including lead nurturing, pipeline building, and customer engagement.
• Collaborate with sales teams to prepare sales decks, proposals, and product notes tailored to client needs.
• Conduct timely follow-ups with leads and prospects, improving conversion rates and repeat sales.
• Handle customer queries and concerns with professionalism, ensuring positive client experiences.
• Support marketing and sales campaigns through targeted communication and persuasive messaging.
• Assist in email marketing campaigns and follow-ups, driving customer retention and new opportunities.
• Create and refine client-facing documents such as FAQs, guides, and promotional material to support sales pitches.
• Conduct market research and competitor analysis to strengthen sales strategies.
• Partner with teams to improve product positioning and messaging for effective customer outreach.

• Collaborated with sales teams on presentations, proposals, and client communication.
• Supported digital campaigns and email marketing initiatives that generated leads.
• Assisted with email follow-ups and campaigns that improved repeat sales.

• Developed customer-focused messaging for sales and marketing.
• Assisted with sales support materials to enhance product pitches.
• Produced promotional content and support material that generated more customer inquiries.