Akanksha Upadhyaya
Bangalore
Summary
Dynamic Project Manager with a proven track record at Gupshup Technologies, specializing in cross-functional team leadership and agile project management. Successfully spearheaded AI application projects that delivered significant advancements in healthcare and real estate sectors. Recognized for exceptional stakeholder engagement and risk mitigation skills, leveraging AI frameworks and Jira to ensure project success. Committed to driving innovation and efficiency in future projects.
Overview
11
11
years of professional experience
Work History
Project Manager
Gupshup Technologies Pvt. Ltd.
Bangalore
06.2022 - Current
- Directed creation and implementation of AI-powered applications in various industries, such as healthcare, real estate, and travel.
- Worked alongside various departments to create effective workflows.
- Led multiple rounds of testing, securing optimal outcomes for project requirements.
- Collaborated with stakeholders to collect requirements and synchronize project goals with business objectives.
- Designed evaluation frameworks to maintain consistent project accuracy.
Lead Data Engineer
Active.AI Pte. Ltd.
Bangalore
12.2021 - Current
- Company Overview: Bangalore
- Supervised a team of 8 data annotators and language experts to create and refine multilingual AI solutions
- Delivered training to clients on machine learning (ML) and natural language processing (NLP) tools to facilitate AI product utilization
- Drove client interactions to understand requirements and provide tailored AI solutions
- Managed internal data creation processes for ML algorithm training, improving system efficiency
- Bangalore
Senior Data Engineer
Active.AI Pte. Ltd.
Bangalore
12.2017 - 11.2021
- Company Overview: Bangalore
- Oversaw the development of multilingual conversational AI bots, achieving a 95% accuracy rate in classification and context retention
- Facilitated client training sessions and served as a liaison for data-side AI requirements
- Enhanced chatbot accuracy through data quality improvements and continuous optimization
- Bangalore
Senior Associate Software Engineer
Active.AI Pte. Ltd.
Bangalore
09.2016 - 12.2017
- Company Overview: Bangalore
- Led the design and development of AI chatbots for clients in India, Singapore, Malaysia, and the U.S
- Improved entity extraction, classification, and context detection, achieving high accuracy rates
- Defined and implemented data training modules, ensuring alignment with client needs
- Bangalore
Software Engineer
Process9 Technologies Pvt. Ltd.
Gurgaon
06.2015 - 06.2016
- Company Overview: Gurgaon
- Contributed to a machine translation system for nine Indian languages, enhancing language processing accuracy
- Developed preprocessing modules and worked on parsing, word sense disambiguation, and chunking algorithms
- Gurgaon
Programmer
IAP Company Ltd.
New Delhi
04.2014 - 05.2015
- Company Overview: Velocis India Pvt Ltd
- Enhanced government websites by implementing a sentiment analysis system utilizing NLTK and Naïve Bayes algorithms.
- Generated insights through analysis of user-generated content.
Education
M.Tech. - Computer Science Engineering
Lakshmi Narain College of Technology
Indore01.2014
B.Tech. - Computer Science Engineering
Rajiv Gandhi Technical University
M.P.01.2010
Senior Secondary -
Ujjain Public School
Ujjain01.2006
Secondary -
Ujjain Public School
Ujjain01.2004
Skills
- Project Planning and Execution
- Cross-Functional Team Leadership
- Agile Project Management
- Stakeholder Engagement
- Risk Assessment and Mitigation
- Data-Driven Decision Making
- Process Optimization
- Client Communication
- Team Development
- Project Management Tools: Jira
- Experience with AI Frameworks
- Version Control: Git
- Root-cause analysis
- Work flow planning
- Project tracking
Languages
- English, Professional Proficiency
- Hindi, Native Proficiency
Timeline
Project Manager
Gupshup Technologies Pvt. Ltd.
06.2022 - Current
Lead Data Engineer
Active.AI Pte. Ltd.
12.2021 - Current
Senior Data Engineer
Active.AI Pte. Ltd.
12.2017 - 11.2021
Senior Associate Software Engineer
Active.AI Pte. Ltd.
09.2016 - 12.2017
Software Engineer
Process9 Technologies Pvt. Ltd.
06.2015 - 06.2016
Programmer
IAP Company Ltd.
04.2014 - 05.2015
M.Tech. - Computer Science Engineering
Lakshmi Narain College of Technology
B.Tech. - Computer Science Engineering
Rajiv Gandhi Technical University
Senior Secondary -
Ujjain Public School
Secondary -
Ujjain Public School
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