Dynamic Operation Officer with a proven track record at Vistaar Financial Services, excelling in KYC compliance and customer relationship management. Expert in credit evaluation and loan processing, driving efficiency in operations. Adept at resolving complex queries and ensuring timely disbursement of loans, enhancing client satisfaction and operational success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operation Officer
Vistaar Financial Serviced Pvt Ltd
PUNE
04.2025 - Current
Oversee the day-to-day operations within the NBFC, ensuring all functions (loan origination, disbursement, collection, etc.). They are running efficiently.
Oversee and manage the process for loan applications, ensuring they are complete and accurate. This includes evaluating the application, checking, and reviewing the required documents.
Cash management.
KYC/AML Compliance.
Addressing Customer Inquiries.
Legal and technical initiation.
Resolving query of legal and technical.
Generation of the CIBI Report.
Collaboration with other departments, such as Credit, Sales, etc.
Initiation of miscellaneous requests, such as LOD, SOA, foreclosure, NOC, etc.
Ensure the smooth disbursement of approved loans to customers, and that the funds are transferred in a timely manner.
Relationship Manager
HDFC Bank Ltd
KURDUWADI
09.2024 - 04.2025
Identifying and acquiring new clients for the bank.
Conducting research to understand potential clients' needs, their financial behavior, and identifying new business opportunities.
Product Knowledge, Cross-Selling, Lead Generation.
Loan application processing.
Understand the borrower’s background, business, and character.
Assistant Relationship Manager
IDFC First Bank Ltd
AKLUJ
01.2022 - 09.2024
Identifying and acquiring new clients for the bank.
KYC verification.
Product Knowledge, Cross-Selling, Lead Generation.
Loan application processing.
Understand the borrower’s background, business, and character.