KAMILUS KISHORE A
Chennai
Summary
Dynamic customer service professional with a strong focus on operational efficiency and meticulous attention to detail. Proven ability to ensure compliance with KYC regulations while delivering high levels of client satisfaction through various communication channels. Skilled in transaction processing and organizational management, contributing to seamless daily operations within fast-paced environments. Committed to supporting team objectives through precise execution of tasks and enhancing overall service quality.
Overview
2
2
years of professional experience
Work History
Operation Associate
Tradu
Chennai
07.2023 - Current
- Review customer documents.
- Resolve various alerts while conducting KYC.
- Activate new customer trading accounts.
- Transaction processing (withdrawals, transfers, deposits).
- Email foreign language/English-speaking clients via templates which, in some cases, will require modification.
- Provide assistance to customers with their KYC documentation through chat.
- Perform Back office operations, including withdrawals, transfers, deposits.
- Perform other tasks as assigned by management
Executive Trainee
HDFC life
05.2023 - 02.2024
- Successfully promoted and sold a diverse range of financial products
- Provided personalized financial advice to clients
- Established trust-based relationships with clients
- Ensured compliance with industry regulations and company policies
- Building a strong relationship with the sales team of channel partners
- Worked closely with senior leadership, improving leadership skills
Education
Bachelor of Science - Physics
St Joseph's College Trichy
Trichy 06-2021
MBA - Finance and Systems
St Joseph's institute of management
Trichy04-2023
Skills
- KYC Compliance
- Customer Support and Assistance
- Account Activation & Customer Onboarding
- SQL
- Power Bi
- Tableau
- Effective communication
- Problem solving
Internship
Internship Trainee - NJ India Invest - May 2022-July 2022
- Update the KYC of the customer in the portal
- Creating Demat account to customers given by channel partners
- Reaching out to the channel partners and onboard them
Projects
A STUDY OF IMPACT OF FOREIGN DIRECT INVESTMENT IN INDIA, To study the use of the foreign investment in India and how it is useful in Nation
Courses
- May 2024, TABLEAU, BESANT TECHNOLOGY
- MAY 2024, POWER BI, BESANT TECHNOLOGY
- MARCH 2024, SQL IN ORACLE , BESANT TECHNOLOGY
- FEB 2024, MICROSOFT EXCEL, BESANT TECHNOLOGY
- AUG 2021, FUNDAMENTALS OF DIGITAL MARKETING, GOOGLE DIGITAL UNLOCKED
- AUG 2021, INTRODUCTION TOMICROSOFT POWERPOINT 2019, ALISON
Timeline
Operation Associate
Tradu
07.2023 - Current
Executive Trainee
HDFC life
05.2023 - 02.2024
Bachelor of Science - Physics
St Joseph's College Trichy
MBA - Finance and Systems
St Joseph's institute of management
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