Akash Goel
Meerut
Summary
Dedicated and results-driven with expertise in banking operations, currency management, and retail banking. Proven track record in optimizing financial processes and ensuring compliance. Adept at managing teams and delivering high-quality customer service, aligning with organizational goals for growth and excellence.
Overview
13
13
years of professional experience
Work History
Branch Operations Manager
HDFC Bank
Meerut
09.2024 - Current
- Managed daily branch operations to ensure compliance with banking regulations.
- Implemented operational policies to enhance customer service and efficiency.
- Assisted in resolving customer inquiries and complaints effectively and efficiently.
- Maintained accurate records of transactions and branch activities for auditing purposes.
- Performed routine audits of branch operations to identify areas for improvement.
Deputy Manager
Axis Bank Ltd
Meerut
04.2020 - 04.2022
Deputy Manager
Axis Bank Currency Chest
Meerut
11.2015 - 04.2020
- To ensure that all statements/reports required by the RBI/RBO are submitted in time.
- Custodian of the vault Keys and managing daily remittances to/from branches.
- To ensure timely forwarding of PRF in respect of expenses incurred at the chest and to follow up with CAP-HUB in case of delay in payments.
- Handling the grievance and query of the branches served.
- To ensure that the operations in the chest are as per laid down guidelines to reduce the observations of the Auditors.
- Timely reporting to RBI through ICCOMS.
- To escort the soiled remittance to RBI/Remittance to/from other banks and supervise the cash processing at RBI.
- To submit Currency Chest Control Report daily to the RBO.
- To ensure proper co-ordination with the Branches and managing CIT agency in order to service the Branches properly.
- To ensure timely payments to the ATM replenishment agency and to the Branches as per their requirement with keeping in mind all compliances.
- To maintain strict vigilance and decorum within the sorting area.
- To ensure that the sorting is done Branch wise and cash of different Branches is not mixed.
- To record the discrepancies in cash of branches and reporting the discrepancies to the Branches and submission of Fake note to the police and to file the FIR for the same.
Assistant Manager
HDFC Bank Ltd
Meerut
01.2013 - 11.2015
- Handling of Cash Receipts and payments and ensuring transaction carried out with in the prescribed TAT.
- Cash Balancing and Cash Bundling.
- Vault Custodion
- Maintain Cash Book and Vault Register.
- Demand Draft
- RTGS & NEFT
- Clearing.
- Fund Transfer.
Education
Master of Business Administration - Finance (Major), Marketing (Minor)
Vidya School of Business
MeerutB.Com -
CCS University
MeerutIntermediate -
U.P Board
High school -
U.P Board
Skills
- Banking Product Knowledge
- Sales and Influencing Skills
- Knowledge of Competition
- Awareness of Banking Knowledge
Training
Indian Overseas Bank, Foreign Exchange Services, 2 Months, Meerut, Uttar Pradesh
Languages
- Hindi
- English, Highly Proficient
- Hindi, Highly Proficient
Achievements And Activities
- Organizer in the college Manthan in 2011 at college.
- Won 3rd prize in Business quiz at Gurgaon.
- Workshop on export & import documentation.
- Active member in school cricket.
Languages
English
First Language
Hindi
Advanced
C1
Timeline
Branch Operations Manager
HDFC Bank
09.2024 - Current
Deputy Manager
Axis Bank Ltd
04.2020 - 04.2022
Deputy Manager
Axis Bank Currency Chest
11.2015 - 04.2020
Assistant Manager
HDFC Bank Ltd
01.2013 - 11.2015
Master of Business Administration - Finance (Major), Marketing (Minor)
Vidya School of Business
B.Com -
CCS University
Intermediate -
U.P Board
High school -
U.P Board