Akash Ray
Kolkata
Summary
Energetic & enthusiastic professional with 8+ years of experience in Banking & Insurance industry with strengths in Sales, Portfolio Management, Advisory Services, Branch Handling, and Team Handling USP lies in managing fast-paced sales cycles, while also navigating long-term strategic engagements Expert in achieving the region-wide sales target and developing the business for new products Skilled in handling large portfolio, generating new & repeat business, maintaining quality leads, and targeting the potential customer Capabilities in identifying opportunities for new products & services to increase share of wallet and revenue base in the designated accounts Merit of being awarded numerous awards across the career for exceptional performance and customer service skills Enterprising and dynamic with a strong will to win; possess strong planning, presentation, analytical & problem-solving skills
Overview
10
10
years of professional experience
2
2
Certifications
3
3
Languages
Work History
IMPERIA RELATIONSHIP MANAGER
HDFC Bank
12.2024 - Current
- Cultivated strong client relationships, enhancing customer satisfaction and loyalty.
- Increased AMB by 30 crore over last fiscal year.
- Contributed significantly to NAV and TRV metrics for branch performance.
- Achieved MDRT qualification in 2025 through exceptional sales performance.
- Strong contribution on NAV (New Acquisition Value) and TRV for the branch.
- Qualified MDRT in 2025.
- Cultivated client relationships, boosting customer satisfaction and loyalty.
- Strong contribution toward branch asset target.
Platinum Relationship Manager
Kotak Mahindra Bank Limited
01.2022 - 12.2024
- Managing and scaling up the retail branch banking business for the region by implementing strategies to achieve growth targets.
- Formulated and executed client acquisition plans for CASA, life insurance/general insurance, and third-party products, emphasizing revenue generation, customer acquisition, retention, and cost efficiency through adherence to regulatory requirements.
- Advised high-net-worth customers and small- and medium-sized enterprises on funds management, strengthening relationships with key accounts.
- Customizing and providing tailored products and solutions to the financial needs of the business clients.
- Following sound risk management protocols and adhering to regulatory requirements (KYC/AML) while managing a disciplined sales process.
- Imparting and refreshing product knowledge to team members, ensuring complete, updated product awareness within the team.
- Managed customer-centric operations, ensuring customer satisfaction by meeting delivery and service quality standards.
Signature Relationship Manager
RBL Bank
03.2020 - 01.2022
- Achieved personal and business unit goals by implementing a variety of relationship deepening technique and new business acquisition activities
- Managed portfolio through regular customer engagement, enhancing client satisfaction and retention
- Collaborated with product specialists to ensure engagement of clients with superior and tailored Banking & Wealth management solutions
- Executed cross-selling strategies for Trade & Fx, Wealth, and Insurance products, increasing overall client value
- Ensured adherence to compliance processes and guidelines
- Managed portfolio of INR 20 Cr. of Liability / INR 2.5 Cr. of AUM
- Promoted as a Signature RM for excellence performance in just one year
- Achieved multiple awards and vouchers by excelling in life insurance contests
- Recognized for earning incentives in 11 out of 12 months through consistent performance
- Recognized & appreciated by management for achieving 145% of Annual Target in 2021
- Generated highest revenue from Life Insurance and TFX, contributing significantly to business growth
Bancassurance Manager
HDFC Life
06.2019 - 03.2020
- Developed and implemented sales strategies to consistently achieve targets across 4 branches
- Built a strong Agency network; identified and recruited potential advisors (Ex: housewife, Retired Person, Students, Family Members, Unemployed etc.)
- Managed team performance and productivity wherein continuously reviewed performance and improved productivity of the team
- Provided training and monitored developmental needs of advisors in the team, and provided feedback on advisor’s performance
- Cultivated strong relationships with sales teams of channel partners with multi-tie ups across insurance companies
- Handpicked by management to handle insurance business for Cluster Branch for 6 months
Financial Services Manager
ICICI Prudential Life Insurance Co. Ltd.
01.2017 - 06.2019
- Functioned as Advisor for understanding client’s investment & protection needs; identified and recommended solutions that fit their requirements the best
- Acquired new clients through company-provided leads, contributing to business revenue growth
- Actively cross sold / up sold products to the company’s existing customers by identifying the customer needs
- Provided service to existing customers, solved their queries & concerns and ensured the quality of business is maintained consistently
- Merit of being promoted every year for delivering excellent performance
- Won multiple awards and qualified for multiple contest trips
Education
B.Tech. - IT
RCC Institute of Information Technology
01-2016
12th - WBCHSE
Baruipur High School
01-2012
10th - WBBSE
Baruipur High School
01-2010
Skills
- Banking & Financial Services Sales
- Business Development
- Portfolio Management
- Branch Management
- Account Retention
- Wealth Management
- Reporting & Documentation
- Customer Service
- Communicator
- Collaborator
- Negotiator
- Analytical
Certification
AMFI Certified in 2020
Timeline
IMPERIA RELATIONSHIP MANAGER
HDFC Bank
12.2024 - Current
Platinum Relationship Manager
Kotak Mahindra Bank Limited
01.2022 - 12.2024
Signature Relationship Manager
RBL Bank
03.2020 - 01.2022
Bancassurance Manager
HDFC Life
06.2019 - 03.2020
Financial Services Manager
ICICI Prudential Life Insurance Co. Ltd.
01.2017 - 06.2019
12th - WBCHSE
Baruipur High School
10th - WBBSE
Baruipur High School
B.Tech. - IT
RCC Institute of Information Technology