Akhand Srivastava

• Set and adjusted to schedules to maintain optimal coverage and service levels.
• Worked with management to develop strategic and tactical plans to meet different requirements.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Reporting and data management activities around scheduling and forecast.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Monitor realtime adherence and communicate with production managers for any out of adherence agents. (current program use Teleopti).
• Support the existing leave management process and ensuring that the schedules are updated on the tool accordingly.

• Creating a freight route plan for shipments using advanced excel from scratch typically, for the coming hours.
• Creating and executing a segregation plan for executives at Hub with respect to the routing data.
• Produced detailed and relevant reports for use in making business decisions.

Advisor (Amazon Seller Support)

• Deployed problem solving, analytics and intuitive skills and offered productive solutions that met customer needs.
• Handling incoming emails and calls to resolve seller's queries.
• Monitoring the status and quantity of inventory in Amazon Fulfillment Center.
• Updating Sellers inventory in response to issues such as damage, loss, receiving discrepancies, inventory transfers, etc.

Advisor (Sprint Back Office)

• Monitoring payments received and fee charged.
• Approval of credits on the accounts charged.

Senior Advisor (Youtube Policy and Enforcement)

• Reviewed and analyzed video content for potential violation of YouTube's Community Guidelines.
• Experienced working cross-functionally to resolve challenges regarding online controversial content.