AKHIL ANAND
Process Associate
New Delhi
Summary
Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage projects and prioritize tasks to meet deadlines.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Process Associate
Keystroke Pro India Pvt Ltd
New Delhi
11.2021 - Current
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Evaluated product or service by analyzing and interpreting data and metrics.
- Prioritized initiatives to increase success rates of strategic projects.
- Assessed products or services to evaluate conformance with quality standards.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
Due to Covid-19
Career Break
New Delhi
01.2020 - 10.2021
Computer Operator
Sidhhika Solutions
New Delhi
01.2017 - 12.2019
- Complied with data entry quotients to support time-sensitive project input milestones.
- Generated reports covering details about data, system operation, and error monitoring.
- Documented discrepancies, referring discovered issues to supervisor for remediation.
- Retrieved information and performed data entry using appropriate computer applications.
- Supported time-sensitive project input milestones by keeping team on-task.
- Collaborated with field executive and management officials to provide quotations to clients as well as company managements.
Process Associate
Keystroke Pro India Pvt Ltd
New Delhi
03.2014 - 07.2016
- Collaborated with team to define client's requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Identified and resolved process issues to drive optimal workflow and client satisfaction.
- Developed production techniques and production processes to meet customer and organizational needs.
- Cultivated positive relationships with teams to deliver projects timely.
- Generated reports detailing findings and recommendations.
Self Employed
Self Employed
New Delhi
01.2010 - 12.2013
Education
High School Diploma -
CBSE
Delhi 2001 - 2006
Higher Secondary School - Arts
Central Board of Secondary Education
New Delhi 2006 - 2009
Skills
Organization and Time Management
MS Office
Data Entry
Problem-Solving
Decision-Making
Written Communication
Flexible and Adaptable
Compiling data
Data verification
Data collection and reporting
Hobbies
Working on Computer, Public Speaking, Creating Relationships, Playing Chess
Timeline
Process Associate
Keystroke Pro India Pvt Ltd
11.2021 - Current
Due to Covid-19
Career Break
01.2020 - 10.2021
Computer Operator
Sidhhika Solutions
01.2017 - 12.2019
Process Associate
Keystroke Pro India Pvt Ltd
03.2014 - 07.2016
Self Employed
Self Employed
01.2010 - 12.2013
Higher Secondary School - Arts
Central Board of Secondary Education
2006 - 2009
High School Diploma -
CBSE
2001 - 2006