Akhilendra Vanneldas
Technical Support Engineer
Nizamabad
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Language
Work History
Technical Support Engineer
Movate Technologies
01.2020 - Current
- Handle the emails of customer to troubleshoot the issues regarding Hard drives
- Handling customers queries on External hard drives,Internal hard drives,Network attached storage device's (NAS)
- Checking hard drive warranty
- Updating warranty on out of warranty drives
- Arranging replacements for the defective hard drives.
Sr. Customer Support Executive
Bigbasket
02.2019 - 02.2020
- Handling calls from customer queries on groceries purchase
- Solve their issues on groceries
- Arranging replacement & Refund
- Arranging call backs from superior.
Customer Support Executive
Aegis Technologies Pvt Ltd
09.2017 - 01.2019
- Handling calls from customer queries on Sim cards
- Solve their issues on Sim cards
- Arranging call backs from superior.
Education
B.Tech - EEE
Board of University- Jawaharlal Technological University, Gnyana Saraswati College of Engineering and
Technology
Intermediate-MPC - undefined
Board of Intermediate, Kakatiya Junior College
SSC - undefined
Board of Secondary Education, Vijaya Sai High School
Skills
Operating Systemundefined
Timeline
Technical Support Engineer
Movate Technologies
01.2020 - Current
Sr. Customer Support Executive
Bigbasket
02.2019 - 02.2020
Customer Support Executive
Aegis Technologies Pvt Ltd
09.2017 - 01.2019
B.Tech - EEE
Board of University- Jawaharlal Technological University, Gnyana Saraswati College of Engineering and
Technology
Intermediate-MPC - undefined
Board of Intermediate, Kakatiya Junior College
SSC - undefined
Board of Secondary Education, Vijaya Sai High School
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