Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Akshay Bhaigade

Akshay Bhaigade

Flat no 309 Aravi Apt teen Bavdi Mhatre Ali Village Near Shivaji Talav Navi, Mumbai Ghansoli

Summary

Dynamic professional with a proven track record at Randstad India, excelling in customer relationship management and revenue generation. Expert in sales strategies and product cross-selling, consistently enhancing customer satisfaction and loyalty. Adept at resolving complex inquiries while fostering strong client relationships, driving significant business growth through effective account management.

Overview

8
8
years of professional experience

Work History

I PROCESS SERVICE INDIA PVT LTD

Akshay Bhaigade
mumbai
06.2023 - Current
  • Resolved customer complaints in a timely manner while providing excellent customer service.
  • Implemented processes for cross-selling products or services based on customer needs.
  • Account opening is part of the branch.
  • Maintain and deepen the relationship with the customer.
  • Cross-selling generates revenue.
  • Personal loan and cross-sell.

MODERN BUSINESS SOLUTIONS PVT LTD

Akshay bhaigade
mumbai
11.2021 - 05.2023
  • Implemented processes for cross-selling products or services based on customer needs.
  • Personal loan and cross-sell.
  • Resolved customer complaints in a timely manner while providing excellent customer service.
  • Implemented processes for cross-selling products or services based on customer needs.
  • Account opening is part of the branch.
  • Maintain and deepen the relationship with the customer.
  • Cross-selling generates revenue.

RANDSTAD INDIA PVT LTD

Akshay bhaigade
mumbai
05.2019 - 11.2021
  • Provided timely, courteous, and knowledgeable responses to information requests.
  • Managed credit card sales for the State Bank of India, achieving revenue targets.
  • Resolved the customer issue related to the credit card transaction, and efficiently provided solutions for various credit card inquiries to enhance customer satisfaction.

TELEPERFOMANCE GLOBAL BUSINESS PVT LTD

Akshay Bhaigade
mumbai
10.2017 - 04.2019
  • Resolved customer inquiries in a timely manner.
  • Answered phone calls from customers promptly and courteously.
  • Followed up with customers after purchase to ensure satisfaction.
  • Suggested product solutions based on individual customer needs.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.

Education

Bachelor of Commerce - Commerce

VEDANTA FOUNDATION
MUMBAI
10-2020

H S C - Commerce

PATIL BAL MANDIR JR COLLAGE
MUMBAI
02-2016

S.S.C -

NEW ENGLISH HIGH SCHOOL
KOLHAPUR
03-2014

Skills

  • Customer relationship management
  • Teamwork and collaboration are the ability to work effectively in teams
  • Revenue generation
  • Sales strategies
  • Account management
  • Product cross-selling
  • Client consultation
  • active listening

Languages

Marathi
First Language
Hindi
Beginner
A1
English
Beginner
A1

Timeline

I PROCESS SERVICE INDIA PVT LTD

Akshay Bhaigade
06.2023 - Current

MODERN BUSINESS SOLUTIONS PVT LTD

Akshay bhaigade
11.2021 - 05.2023

RANDSTAD INDIA PVT LTD

Akshay bhaigade
05.2019 - 11.2021

TELEPERFOMANCE GLOBAL BUSINESS PVT LTD

Akshay Bhaigade
10.2017 - 04.2019

Bachelor of Commerce - Commerce

VEDANTA FOUNDATION

H S C - Commerce

PATIL BAL MANDIR JR COLLAGE

S.S.C -

NEW ENGLISH HIGH SCHOOL

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