Akshay Mittal
Circle Head - Leadschool
Delhi
Summary
Strategic brand management professional bringing 5 years of experience in leveraging industry and market trend knowledge to develop consultative approaches. Highly skilled in creating customized business solutions to drive growth. Proven history of successfully building key partnerships and customer rapport. Excellent background in problem-solving and technical support.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Circle Head
lead school
dehradun
04.2022 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Heading two states UP west & UK which includes 8 & 14 districts respectively.
- GIve 2X growth as compare to AY 21-22 in which 25 + schools was signed AY 22-23.
- Generate the business of 3.5 CR's & Collected 50% of overall portfolio till june with zero drop.
- signed affordable schools and give value addition to them which will help them to transform from all aspects. also helping them to increase the count of there admissions in all grades.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
City Head
OYO
Delhi
07.2019 - 04.2022
- Achievements/Tasks Building a brand new business model for OYO and guided planning/ forecasting.
- Set-up and lead business development function and team for OYO in NCR New challenges:-Signing a totally new type of inventory at the lowest cost across the OYO supply portfolio.
- Added 5000+ Beds across 3 cites with 1000+ rooms.
- Deliver on the supply targets as per AOP for the respective zone.
- Getting training & mentorship to gain industry knowledge, functional expertise and know-how of OYO systems & processes.
- I Had cracked IIT (Delhi) Deal of 421 Beds in Revenue share model.
- Achieved monthly target on time.
- Drive changes to existing Supply systems / processes as per the product requirement.
- Collaborate with central teams such as Central Supply, Central Operations, Central TR, Finance etc. to ensure smooth business conduct.
- Handling 3 Cites in NCR (Noida, Delhi & Gurugram).
- Collected data and performed customer needs analysis.
- Generated new business with marketing initiatives and strategic plans.
Senior Relationship Manager
Bharat Matrimony LTD.
Delhi
08.2018 - 07.2021
- To build relationship with Premium Clients (Elite Class Net-worth more than 20CR)
- Establish and monitor numerous activities to maximize the business.
- Manages the customer’s complaints & escalations.
- Maintain the relationship between Prospect & Member Handling 30 Active member every Month.
- Handling Renewals to boost my monthly target.
- Meeting with Member to understand their needs and built a good relation with them.
- Develop the performance improvement plan for the sales team to meet and exceed performance in line with organizational goals
- Reinforced established quality control standards and followed procedures for optimal customer interactions.
Sales & Operation Manager
Book your Game Pvt. Ltd
Gurugram
02.2016 - 08.2018
- Acquisition of Premium Gym's across Cities.
- Meet Monthly Target of acquiring/Onboard 10 Gym's.
- Establish and monitor numerous activities to maximize the business.
- Manages the customer’s complaints & escalations.
- Handling 3 cities (Chandigarh, Dehradun & Gurgaon).
- Engaged with customers to effectively build rapport and lasting relationships.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Increased sales by offering advice on purchases and promoting additional products.
Associate
Jabong.com
Gurgaon
07.2015 - 02.2016
- Provided primary customer support to internal and external customers.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Resolved concerns with products or services to help with retention and drive sales.
- Answered constant flow of customer calls with minimal wait times.
Education
High School Diploma -
St. Mary's Convent School
Vikasnagar 06.2008 - 04.2009
HSC -
D.A.V Public School
Paonta Sahib 04.2010 - 04.2011
Bachelor of Science - Electrical, Electronics And Communications Engineering
Maharishi Markandeshwar Universitiy
Ambala 07.2011 - 06.2015
Skills
Business development and planning
Operations
Sales expertise
Strategic planning
Product and service sales
Market understanding
Relationship building and management
Territory Management
Goals and performance
Relationship building and rapport
Team Handling
Policies and procedures
Staff Management
Timeline
Circle Head
lead school
04.2022 - Current
City Head
OYO
07.2019 - 04.2022
Senior Relationship Manager
Bharat Matrimony LTD.
08.2018 - 07.2021
Sales & Operation Manager
Book your Game Pvt. Ltd
02.2016 - 08.2018
Associate
Jabong.com
07.2015 - 02.2016
Bachelor of Science - Electrical, Electronics And Communications Engineering
Maharishi Markandeshwar Universitiy
07.2011 - 06.2015
HSC -
D.A.V Public School
04.2010 - 04.2011
High School Diploma -
St. Mary's Convent School
06.2008 - 04.2009