Akshay Sahu

• Contributed to an agile deployment team effectively overseeing and implementing accelerated development practices and managed end-to-end deployment process between environments, ensuring seamless coordination of product releases with multiple departments.
• Spoke to customers in native language to increase loyalty and establish relationships.
• Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

Project - Windows Deployment Automation Tools

• Proficiently developed and consistently maintained thorough project documentation, ensuring clarity, organization, and effective communication throughout the project lifecycle
• Collaborated closely with the deployment team to execute the migration of critical tools and conducted comprehensive cloud-based testing, contributing to the successful transition of our infrastructure
• Conducted rigorous security assessments, identifying vulnerabilities, and proactively recommended and executed remedial actions to fortify and safeguard systems and data assets
• Providing invaluable support for seamless application deployments, system upgrades, and critical patch management, ensuring system reliability and performance optimization.

Project – Trintech

• Consistently and promptly addressing real-time technical tickets within predefined SLAs, ensuring efficient issue resolution and exceptional service delivery.
• Skilled in collaborating with cross-functional business teams to deliver customized solutions that align with organizational objectives.
• Provide guidance and training to clients on system usage and products to mitigate recurring errors. Offer recommendations for process improvements as needed.

• Spearheaded seamless internal builds and releases through effective collaboration with development teams.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Collaborated with sales and marketing departments to support client acquisition.

• Proficiently crafted captivating landing pages, lead forms, and compelling email campaigns, while adeptly managing and analyzing weekly email promotions for optimal engagement and results.
• Continually maintained and improved company's reputation and positive image in markets served.
• Oversaw preparation of marketing copy, images, videos, emails, and other collateral.