Microsoft (Excel, Word)
Alisha Agarwal
Business and Corporate Strategy. Founder's Office, AI-Enabled Growth & Transformation
Gurugram,HR
Summary
Senior Manager – Strategy & Alliances leading business strategy, GTM planning, and strategic partnerships across SaaS growth initiatives. Drove acquisition of 200+ enterprise customers in six months, generated 70+ qualified enterprise opportunities, and built 500+ executive proposals and presentations using AI-enabled research. Partners with founders and leadership across Product, Marketing, Technology, and Customer Success to shape market positioning, customer engagement, and expansion plans.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Senior Manager Strategy & Alliances
Almonds AI
02.2022 - 06.2026
- Secured 200+ enterprise customers within six months through strategic partnership development.
- Cultivated strategic partnerships across US, UAE, Singapore, Germany, and Africa.
- Partner with founders and leadership to develop business strategies, GTM initiatives and strategic partnerships.
- Conducted market research, competitor benchmarking, and customer analysis to uncover growth opportunities that informed strategic decisions.
- Managed strategic partnerships across US, UAE, Singapore, Germany, and Africa, driving collaboration and alignment with global business objectives.
- Introduced AI-powered workflows for proposal development, strategic planning and business research.
- Introduced AI-powered workflows for proposal development and strategic planning, enhancing efficiency in business research processes.
- Supported product positioning and business expansion strategies.
Business Development Associate
Urban Company
Gurugram, Haryana
08.2019 - 02.2021
- Managed partner onboarding and stakeholder engagement to ensure smooth integration and collaboration.
- Conducted partner training to enhance understanding of business initiatives and support operational goals.
- Developed partnerships with local service providers to enhance customer offerings and expand market reach.
- Conducted market research to identify trends, customer needs, and competitive landscape for informed strategic decisions.
- Implemented CRM systems to streamline lead management and improve client engagement processes.
Customer Relations Executive
Blinkit
Gurugram, Haryana
02.2018 - 04.2019
- Resolved customer escalations while collaborating with operations teams to enhance service delivery.
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed and implemented strategic initiatives to improve customer satisfaction and retention.
- Mentored junior staff in best practices, fostering a culture of continuous improvement.
Senior Executive
Aegis Ltd.
07.2015 - 07.2017
- Oversaw customer operations, streamlined reporting processes, and coordinated team training initiatives.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Arts - Fine Arts
Bengal School of Arts & Crafts
Kolkata 04.2001 -
High School Diploma -
Bengal School of Arts & Crafts
Kolkata 04.2001 -
Skills
Strategic planning
Business analysis
Market research
Competitive intelligence
Go-to-market strategy
Strategic partnerships
Stakeholder management
Cross-functional collaboration
Program management
Executive communication
Business case development
Partnership contract negotiation
Executive operating reviews
Accomplishments
Professional Achievements & Recognition
Outstanding Performer – Business Development | Almonds AI: Recognized for exceptional performance in Business Development, contributing to business growth, client engagement, service excellence, and consistent delivery of results.
ABHYA Award – Outstanding Performance & Excellence | Almonds AI: Recognized for outstanding performance, dedication, and going beyond assigned responsibilities by taking ownership, supporting team members, and contributing to team success.
Star Performer – Certificate of Appreciation | Grofers (BlinkIt): Recognized as a Star Performer for strong performance in the Chat Department, demonstrating customer focus, consistent service delivery, and commitment to customer experience.
Customer Delight Recognition – “March to 1000” | Aegis (Airtel - Telecom Department): Recognized by Aegis Global for outstanding performance in the customer delight initiative and for generating exceptional customer appreciation through quality service and customer-centric engagement.
Software
Powerpoint
Lucidchart
Jira
Confluence
Certification
IBM Business Analyst Professional Certificate
Timeline
Senior Manager Strategy & Alliances
Almonds AI
02.2022 - 06.2026
Business Development Associate
Urban Company
08.2019 - 02.2021
Customer Relations Executive
Blinkit
02.2018 - 04.2019
Senior Executive
Aegis Ltd.
07.2015 - 07.2017
Bachelor of Arts - Fine Arts
Bengal School of Arts & Crafts
04.2001 -
High School Diploma -
Bengal School of Arts & Crafts
04.2001 -