ALOK GUPTA
New Delhi
Summary
Dynamic Senior Manager with a proven track record at Deloitte, leading $52M technology transformations. Expert in project strategy and risk mitigation, driving process improvements and stakeholder engagement. Adept at optimizing resources and budgets while fostering collaboration to achieve strategic objectives. Committed to delivering impactful results through effective change management and analytical decision-making.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Manager – Technology Consulting
Deloitte
03.2025 - Current
- Directed $52M technology transformation project for U.S. financial services client.
- Oversaw development, testing, and deployment of health insurance claims platform.
- Led IT teams in application development, API integrations, and cloud integrations.
- Coordinated cross-functional teams and vendors to establish strategic project initiatives.
- Managed stakeholder relationships to align on project objectives and outcomes.
- Facilitated workshops to identify client needs and gather solution requirements.
- Analyzed operational workflows to drive process improvements across multiple projects.
- Collaborated with senior leadership to define long-term strategic objectives.
Senior Project Manager
Cisco Systems
Bengaluru
04.2022 - 03.2025
- Directed technology projects from initiation to closure, ensuring adherence to governance and compliance standards.
- Managed global teams for successful execution of data center migration to Cisco Application Centric Infrastructure for Hilton Hotels Worldwide.
- Supported complex upgrades and migrations through resource planning, onsite-offshore coordination, and integration testing.
- Monitored delivery metrics to enhance customer experience, surpass SLAs, and secure additional business.
- Developed detailed project plans defining timelines, milestones, and resource allocation strategies.
- Led global programs while overseeing P&L, implementing budgets, and setting deadlines for multiple projects.
- Maintained stakeholder communication to provide project updates, address concerns, and align objectives effectively.
- Identified risks and implemented mitigation strategies to minimize impact on project timelines.
Senior Project Manager
Reliance Jio
01.2020 - 04.2022
- Oversaw IT project execution for strategic government accounts and small to medium enterprises throughout India.
- Spearheaded cross-functional teams, ensuring high-impact projects met deadlines and budget constraints.
- Managed project planning and resource allocation to support business goals effectively.
- Proactively identified risks and implemented effective mitigation strategies.
- Developed detailed documentation, including project scopes, timelines, and progress reports for stakeholders.
Project Lead – RBS T&T
British Telecom
10.2017 - 01.2020
- Spearheaded IT transition for 946 corporate banking branches across UK and Ireland.
- Directed cross-functional teams to achieve alignment and ensure timely project delivery.
- Coordinated resources effectively to secure successful project completions.
- Executed risk management strategies to proactively identify and address potential issues.
- Facilitated legacy application user base transition to new system through effective change management processes.
- Conducted impact assessments to inform corrective actions during transition phases.
Project Manager
Motorola
03.2017 - 10.2017
- Evaluated GST impact on business strategy for 'Make in India' against Chinese imports during 2016 at Motorola.
- Coordinated cross-functional teams for successful execution of Project Sunrise initiative.
- Created detailed project plans and strategies to align with overall business objectives.
- Facilitated negotiations with Tamil Nadu government regarding revival of Motorola's Chennai facility.
- Built robust partnerships with vendors, contractors, and internal stakeholders to drive project success.
Project Manager
iQor Global
01.2016 - 03.2017
- Delivered Apple Service Center setup in North India ahead of schedule by leading cross-functional teams at iQor.
- Negotiated with vendors to implement cloud-based HRMS-ERP module within six months across 120 locations.
- Managed budget allocations and resources to enhance project efficiency.
- Developed comprehensive project plans, timelines, and budgets to ensure alignment with objectives.
Associate IT Consultant
Ericsson
08.2011 - 01.2016
- Achieved savings of INR 20 million in fiscal year 2013-14 and INR 15 million in fiscal year 2014-15 at Ericsson.
- Spearheaded IT transition for 8,800 ALU employees to Ericsson during fiscal year 2013-14.
- Collaborated with vendors such as HP, IBM, and Wipro to optimize IT services across Ericsson India.
- Worked closely with cross-functional teams to improve project delivery efficiency.
Education
PGDM - Marketing & Finance
Management Development Institute
Gurugram03-2017
B.Tech. - Electronics & Instrumentation
Rajasthan Technical University
Jaipur01.2011
Skills
- Project & program strategy management
- Frameworks for policies and processes
- Change management in organizations
- Analysis of business requirements gathering
- Engagement with stakeholders & clients
- Assessment of risks & mitigation plans
- Agile practices including Scrum methodology
- Planning strategies with execution methods
- Improvement processes & best practice adoption
- Optimizing costs, budgets, & resources effectively
- Management of people & leadership skills
- Making decisions with analytical insights
- Solving problems through collaboration techniques
- Communicating effectively & resolving conflicts
Certification
- PMP Certification, 2023, PMI, US
- Certified Agile Scrum Masters, 2021, EXIN
- ITIL Certification, 2013, Foundation V3.1
- CCNA Training, 2012, New Horizon
Personal Information
- Date of Birth: 11/02/88
- Visa Status: US Visa (B1/B2) Valid Till 2034
Languages
- English
- Hindi
Collaborations
HP, Contributed to HP's IT Infrastructure Services (ITSP), ensuring cutting-edge technology solutions and robust IT infrastructure., IBM, Engaged in impactful collaborations with IBM, specializing in the dynamic realm of Application Development and Maintenance., Airtel, Partnered with major telecom players including Airtel, Vodafone, BSNL, and TATA, delivering expertise in LAN/WAN and Voice Services., Flextronics, Contributed to the efficiency of manufacturing processes through collaboration with Flextronics, specializing in contract manufacturing services., Publix Supermarkets, Collaborated with prominent retail entities to optimize operational efficiency and elevate customer experiences., Apple, Teamed up with industry giants in the field of Mobility & Computing, fostering innovation and delivering cutting-edge solutions.
Core Competencies
Strategic Global Project & Program Management, Project Roadmaps, Policies, Processes, Procedures & Frameworks, Organizational Change Management, Business Analysis (Requirement Gathering & Elicitation), Stakeholder/ Client Engagements, Risk Assessment & Mitigation, Agile / Scrum Methodology, Strategy Planning & Execution, Change Management/ Process Improvement & Best Practices, Cost, Budget & Resource Optimization, People Management & Leadership, Decision Maker, Leader, Analytical, Problem-solver, Collaborator, Effective Communicator, Conflict Resolution, Strategy Planner
Timeline
Senior Manager – Technology Consulting
Deloitte
03.2025 - Current
Senior Project Manager
Cisco Systems
04.2022 - 03.2025
Senior Project Manager
Reliance Jio
01.2020 - 04.2022
Project Lead – RBS T&T
British Telecom
10.2017 - 01.2020
Project Manager
Motorola
03.2017 - 10.2017
Project Manager
iQor Global
01.2016 - 03.2017
Associate IT Consultant
Ericsson
08.2011 - 01.2016
PGDM - Marketing & Finance
Management Development Institute
B.Tech. - Electronics & Instrumentation
Rajasthan Technical University